IT Operations & Security Lead

. Build and improve Zen Educate’s education staffing platform connecting teachers, schools, and internal operations teams .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $130,000 - $190,000 per yearWebsite

Tools & technologies

HerokuReactReact NativeRubyRuby on Rails

Key responsibilities & impact

Build and improve Zen Educate’s education staffing platform connecting teachers, schools, and internal operations teams
Work in small, dynamic, mission-based teams focused on real-world outcomes
Shape problems and collaborate with Product Managers, Designers, Product, and Operations
Deliver iterative improvements and ship frequently
Develop and maintain platform features across Ruby on Rails, React, and React Native
Support AI-related initiatives, including teacher qualification projects, AI knowledge bases, and bug triaging
Overhaul permissions systems, implement audit logging, and build administrative interfaces
Create product analytics events using Mixpanel
Upgrade the React Native application and Expo SDK
Improve database anonymisation and internal development tooling
Track DevEx metrics such as CI pass rates and deployment frequency
Address vulnerabilities identified through red-team exercises
Propose and lead missions that advance the business
Participate in onboarding, interviews, feedback, and internal debrief processes

What you’ll need

Ability to work remotely in the CT/ET timezone
Strong communication skills and async working habits
Curiosity, adaptability, and proactiveness
Ability to build relationships quickly and take ownership of problems end-to-end
Product thinking and ability to shape problems rather than only deliver tickets
Technical expertise demonstrated through a paired coding session
Ability to ask questions, drive progress with another engineer, and investigate an ambiguous problem in the codebase
Ability to discuss demonstrated product mindset
Experience with Ruby on Rails, React, React Native, Heroku, and Cloudflare is relevant to the role
Ability to meet in person with at least one team member during the offer stage

Comp & perks

Comprehensive medical, dental, and vision insurance available for full time employees from day 1
401(k) retirement plan with no match after 6 months
20 Paid Vacation Days and 10 Paid Company Holidays
Sick leave provided at or above your location requirements
Equity compensation
Paid bi-weekly
Flexible office work option
Sustainable work pace and healthy teams
Onboarding with clear direction, experience of different parts of the product and shipping to production within days