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Workers' Compensation Coordinator
Zen Educate. Serve as the primary point of contact for internal teams and educators reporting new incidents .
About the role
Key responsibilities & impact- Serve as the primary point of contact for internal teams and educators reporting new incidents
- Complete initial claim intake, gather incident reports, medical notes, and witness statements, and submit filings to the insurance carrier
- Track open claims through their lifecycle and maintain accurate administrative records and claim logs
- Liaise between injured educators, school administrators, and insurance carrier adjusters
- Help design, build, and roll out a structured Return-to-Work program for school environments
- Check in with injured educators during recovery and gather updated medical progress notes
- Organize and track medical work-status notes
- Coordinate light-duty options and return-to-work placement modifications
- Maintain claims tracking dashboards, OSHA logs, and audit records
- Pull loss run reports and assist with monthly claims summaries for leadership
- Review insurance carrier correspondence, invoices, and medical bills for completeness
- Organize documentation for annual insurance audits and program reviews
Requirements
What you’ll need- 1–3 years of experience in Workers' Compensation administrative coordination, claims assistance, or HR/Risk management support
- Experience working directly with an insurance carrier or employer-side claims environment
- Solid understanding of basic Workers' Compensation terminology, form filings (First Report of Injury), and medical note documentation
- Strong organizational skills with a proven track record of managing multiple ongoing tasks and detailed records without missing deadlines
- Empathetic communication skills—able to speak supportively with injured educators while maintaining professional boundaries
- Comfort using spreadsheets, claims management software, or modern HR systems to track data
- Prior experience with staffing agencies, schools/education clients, or multi-state operations is a plus, but not required
Benefits
Comp & perks- Equity compensation
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with no match
- Sick leave
- Paid biweekly
- Full remote work flexibility
- 18 Paid Vacation Days and 10 Paid Company Holidays
- Opportunity to work closely with and learn from our experienced Workers' Compensation Program Manager
- Mission-driven work that directly supports educators and schools
- Collaborative and high-performing team environment