Director of Engineering – Platform & Integrations

ZenBusiness

. Lead, coach, and develop engineers supporting Platform APIs and partner integrations .

Posted 9/23/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading software engineering teams, designing and building scalable APIs, and managing complex integrations. Proficient in translating business requirements into technical solutions while ensuring platform health and operational excellence.

Highest-signal resume keywords

API Design and DevelopmentEnterprise Integration PlatformsREST APIs and WebhooksTechnical Roadmap ManagementCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

API VersioningIntegration SecurityEvent-Driven ArchitectureAuthenticationObservabilityIncident ManagementSoftware DeliveryTestingProduction OperationsChange Management

Soft Skills

Strong Communication SkillsStakeholder ManagementPrioritizationCoaching and DevelopmentProblem-Solving

Tools & Technologies

API GatewaysDeveloper PortalsIntegration SandboxesSDKsAutomated Contract Testing

Industry Keywords

SaaSPlatform OrganizationTechnical VisionContinuous ImprovementOperational Metrics

About the role

Key responsibilities & impact

Lead, coach, and develop engineers supporting Platform APIs and partner integrations
Establish team ownership, expectations, development opportunities, engineering practices, and a culture of accountability and continuous improvement
Partner with Product and business leaders on roadmaps and tradeoffs across partner commitments, platform investments, technical debt, and capacity
Support hiring, onboarding, performance management, and succession planning
Define the technical vision and roadmap for Enterprise APIs and integration capabilities
Lead the design and evolution of APIs, schemas, webhooks, authentication, fulfillment packages, and developer tools
Ensure APIs are scalable, secure, observable, documented, and easy for partners to adopt
Establish API versioning, backward compatibility, change management, deprecation, and release communication standards
Develop reusable platform capabilities and consistent integration patterns
Connect Enterprise APIs with formation, compliance, pricing, order management, and fulfillment workflows
Enable business capabilities to be safely discovered and invoked by AI agents through MCP and emerging standards
Represent ZenBusiness in senior technical discussions with strategic partners
Guide partners through solution design, testing, launch, production stabilization, and ongoing integration health
Translate partner needs into platform capabilities and identify integration risks and mitigation plans
Coordinate Product, Engineering, Sales, Partner Success, Operations, Legal, Security, and Finance
Own reliable delivery of API and integration roadmap commitments
Improve release processes for schemas, fulfillment packages, portal updates, changelogs, and deployments
Establish service-level objectives and operational metrics for APIs and partner integrations
Strengthen monitoring, alerting, incident response, and root-cause analysis
Ensure clear ownership and follow-through for incidents and partner escalations
Use operational data and partner feedback to prioritize platform improvements

Requirements

What you’ll need

Significant experience leading software engineering teams, including managing and developing engineering managers and/or senior engineers
Experience designing, building, or operating external APIs and enterprise integration platforms
Strong understanding of REST APIs, webhooks, event-driven architecture, authentication, API gateways, versioning, and integration security
Experience delivering complex integrations involving multiple internal systems and external partners
Demonstrated ability to translate business requirements into scalable technical solutions
Strong understanding of software delivery, testing, observability, incident management, and production operations
Experience managing technical roadmaps, dependencies, risks, and cross-functional delivery
Strong written and verbal communication skills, including communicating technical decisions to nontechnical audiences
Experience participating in customer- or partner-facing technical conversations
Ability to balance urgent partner needs with long-term platform health
Preferred: experience building developer portals, integration sandboxes, API documentation, SDKs, or partner certification programs
Preferred: experience supporting high-volume, business-critical integrations
Preferred: familiarity with schema-driven platforms, API lifecycle management, and automated contract testing
Preferred: experience leading platform modernization or legacy integration migrations
Preferred: experience in a product-led, SaaS, or platform organization
Preferred: experience leading complex partner-facing enterprise integrations and communicating with senior external product and engineering leaders
Preferred: strong prioritization and stakeholder-management skills
Preferred: ability to move between executive-level conversations and detailed technical or delivery decisions

Benefits

Comp & perks

Medical, vision, dental, disability, and life insurance for employees and dependents
Parental and military leave
Employee assistance program
401(k) with company match
Annual bonus
Pet insurance
Restricted stock units (RSUs)
Paid parking for applicable in-office employees
10 paid holidays
Weekly all-hands meetings
Social committee events, including virtual talent shows, costume competitions, lunch-and-learn series, and hackathons
Remote work culture
Good salaries, benefits, equity, and interesting challenges