Zenith American Solutions, Inc.

Business Analyst

• Write requirements for minor software development items
• Perform testing in accordance with Company guidelines, client needs, and legislative requirements
• Analyze programming changes and system enhancements to existing programs
• Test and verify the accuracy of program changes
• Test programming changes due to bug fixes, enhancements, development, and version upgrades
• Collaborate with programmers to drive quality output
• Analyze data files and identify issues
• Write requirements for minor software changes
• Coordinate changes with vendors and clients
• Design, generate, and evaluate reports, queries, data, and procedures on systems
• Schedule and distribute forms and mailings for periodic processes
• Assist in the development, planning, and implementation of new clients
• Provide technical support, training, and problem resolution to end users
• Document system and client support processes
• Perform other related duties and special projects as assigned

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