Director, Sales Operations

Zenity

. Own revenue strategy and planning, including quota setting, territory design, capacity modeling, and compensation plans .

Posted 10/15/2026full-timeNew York City • New York • United StatesLead💰 $180,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in revenue strategy and planning, including quota setting, territory design, and compensation plans. Proficient in sales operations analytics, forecasting, and cross-functional collaboration to drive performance in high-growth B2B SaaS environments.

Highest-signal resume keywords

Sales Operations LeadershipRevenue Strategy DevelopmentCRM Administration (HubSpot, Salesforce)Forecasting and Financial ModelingProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quota SettingTerritory DesignCapacity ModelingSales Methodologies (MEDDPICC, Challenger)SQLFinancial ModelingAnalytical SkillsDeal QualificationSales Cycle ManagementProcess Improvement

Soft Skills

Excellent CommunicationExecutive PresenceInfluencing SkillsChange ManagementBias Toward Action

Tools & Technologies

BI Tools (Tableau, Looker)Sales Tech StackAI Deal ScoringDashboardsSales Enablement Tools

Industry Keywords

B2B SaaSCybersecurityEnterprise SalesCross-Functional CollaborationHybrid Organization

Tech Stack

Tools & technologies

CloudCyber SecuritySQLTableau

About the role

Key responsibilities & impact

Own revenue strategy and planning, including quota setting, territory design, capacity modeling, and compensation plans
Drive weekly, monthly, and quarterly forecasting and pipeline integrity using AI deal scoring
Lead pipeline reviews, QBRs, deal inspections, and board-level reporting
Define and improve sales stages, deal qualification, lead routing, team handoffs, and quote-to-cash workflows
Use AI to capture qualification data from calls, automate routing and handoff summaries, and identify process bottlenecks
Partner with Sales Enablement on onboarding, playbooks, automation, and tooling
Own cross-functional data and analytics cadences across Sales, Marketing, Customer Success, and Finance
Build dashboards and analyses on win rates, sales cycle, ASP, rep productivity, and channel performance
Support cloud marketplace processes, MSSP/reseller programs, and partner deal registration
Align Marketing, Sales, and Customer Success on funnel definitions, attribution, and handoffs
Drive cross-functional change management and provide actionable insights to executive leadership

Requirements

What you’ll need

10+ years in Sales Operations, Revenue Operations, or GTM strategy, with 5+ years in leadership, ideally at a high-growth B2B SaaS or cybersecurity company
Proven experience supporting enterprise sales motions with long, multi-stakeholder cycles and complex deals
Track record of scaling sales operations through Series B–D growth or similar stages, including building processes where little existed
Deep expertise in CRM administration and architecture (HubSpot and Salesforce strongly preferred) and the broader sales tech stack
Strong forecasting, financial modeling, and analytical skills
Fluency in SQL and BI tools (Tableau, Looker, etc.) is a plus
Experience designing territories, quotas, and commission plans in partnership with Finance
Familiarity with sales methodologies such as MEDDPICC, Challenger, or Command of the Message
Excellent communication and executive presence, with the ability to influence cross functional leadership and sales leaders
Strong project management and change management skills, with a bias toward action in a fast-moving environment
Comfort operating in a hybrid, global, cross-time-zone organization
Bachelor’s degree in business, finance, analytics, or a related field preferred