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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer-facing engineering, particularly in configuring and integrating Zenity with existing systems while advocating for security best practices. Proven ability to translate customer needs into actionable engineering details and manage security incidents effectively.
Highest-signal resume keywords
Customer-Facing Engineering ExperienceCybersecurity BackgroundAI-Powered Application DevelopmentSolutions ArchitectureStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Solution DesignConfiguration ExperienceIntegration DevelopmentSecurity Incident ManagementTesting and TroubleshootingAI Governance ToolingData IntegrationAPI IntegrationSystems BuildingAmbiguity Management
Soft Skills
Strong CommunicationProblem-SolvingCollaborationAccountabilityCustomer Advocacy
Tools & Technologies
ZenityAzure AI FoundryOutpostFabricAI Agent Security
Industry Keywords
CybersecurityCloud SecurityGovernanceEnterprise SaaSForward Deployed Engineering
Tech Stack
Tools & technologiesAzureCloudCyber Security
About the role
Key responsibilities & impact- Embed onsite with the customer's security team and work directly from the customer's offices
- Gather requirements directly from the customer's security team and users
- Customize and configure Zenity for the customer's workflows
- Integrate Zenity with the customer's data, APIs, infrastructure, and identity/access patterns
- Test, troubleshoot, and iterate alongside the customer, including live troubleshooting
- Feed field learnings and repeated workarounds back into Zenity's core product and roadmap
- Own outcomes from ambiguous initial requests through stable, working deployments
- Lead customers in security best practices for AI agent security
- Partner with the account Customer Success Manager on rollout and ongoing maturity
- Support customer infrastructure teams deploying Zenity features such as Outpost and Azure AI Foundry
- Support testing and validation of detections across Azure AI Foundry, Fabric, and LLM features inside customer tenants
- Translate customer observations and troubleshooting findings into precise, reproducible engineering detail
- Advocate for customer requirements and priorities in Zenity's roadmap
- Lead security investigations, create and manage security incidents, and drive resolution
- Serve as the primary point of contact between the customer and Zenity for testing-related support issues
- Coordinate closure of bugs, stories, and incidents
- Run weekly sync meetings to review open issues, track progress, and ensure accountability
Requirements
What you’ll need- Strong technical fundamentals and hands-on solution design and configuration experience
- Customer-facing engineering experience in Forward Deployed Engineering, Solutions Architecture, Professional Services Engineering, or Technical Consulting
- Track record of building systems, integrations, or relationships
- Comfort serving as the technical face of Zenity onsite inside a partner's building
- Background in cybersecurity, cloud security, governance, or enterprise SaaS
- Ideally hands-on exposure to the customer's core productivity, AI, and data platforms
- Experience building AI-powered applications, agentic systems, or AI governance tooling
- Startup or high-growth experience
- Strong communication across technical and non-technical stakeholders
- Ability to work with ambiguity and impose structure on vague, high-stakes problems
Benefits
Comp & perks- Equity
- Zenity's full benefits package
- Equal opportunity employer
- Inclusive work environment