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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer-facing engineering, particularly in solution design and configuration, while effectively managing customer outcomes and advocating for their requirements. Proficient in cybersecurity and cloud security, with hands-on experience in AI-powered applications and integrations.
Highest-signal resume keywords
Customer-Facing Engineering ExperienceSolution Design/ConfigurationCybersecurity BackgroundAI-Powered Applications DevelopmentStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution DesignConfigurationIntegrationCybersecurityCloud SecurityAI GovernanceData PlatformsIncident ManagementTroubleshootingSystems Building
Soft Skills
Comfort With AmbiguityStrong CommunicationCustomer AdvocacyProblem-SolvingCollaboration
Tools & Technologies
ZenityAzure AI FoundryFabricAI Agent SecurityProductivity Platforms
Industry Keywords
Forward Deployed EngineeringSolutions ArchitectureProfessional Services EngineeringTechnical ConsultingEnterprise SaaS
Tech Stack
Tools & technologiesAzureCloudCyber Security
About the role
Key responsibilities & impact- Embed onsite with the customer's security team and work directly from their offices
- Gather requirements directly from customer users and security teams
- Customize and configure Zenity's solution for the customer's workflows
- Integrate with the customer's data, APIs, infrastructure, and identity/access patterns
- Test, troubleshoot, and iterate alongside the customer, including live fixes
- Feed field learnings and repeated workarounds back into Zenity's core product and roadmap
- Own customer outcomes from ambiguous initial requests through stable deployment
- Lead the customer in AI agent security best practices
- Partner with the Customer Success Manager on rollout and ongoing maturity
- Support deployment of Zenity features such as Outpost and Azure AI Foundry with infrastructure and engineering teams across India and the US
- Test and validate Zenity detections across Azure AI Foundry, Fabric, and LLM features inside customer tenants
- Translate customer observations and troubleshooting findings into reproducible engineering details
- Advocate for customer requirements in Zenity's roadmap
- Lead security investigations, create and manage incidents, and drive resolution
- Serve as primary liaison between the customer and Zenity for support issues
- Run weekly customer and Zenity sync meetings and track issues through closure
Requirements
What you’ll need- Strong technical fundamentals and hands-on solution design/configuration experience
- Comfort with ambiguity and high-stakes problems
- Customer-facing engineering experience in Forward Deployed Engineering, Solutions Architecture, Professional Services Engineering, or Technical Consulting
- Track record of building systems, integrations, or relationships
- Comfort serving as Zenity's technical representative onsite inside a partner's building
- Background in cybersecurity, cloud security, governance, or enterprise SaaS
- Ideally hands-on exposure to productivity, AI, and data platforms
- Experience building AI-powered applications, agentic systems, or AI governance tooling
- Startup or high-growth experience
- Strong communication across technical and non-technical stakeholders
Benefits
Comp & perks- Equity
- Zenity's full benefits package
- Equal opportunity employment
- Inclusive work environment