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Zenity

Senior Manager, Commercial Operations, Deal Desk

Zenity

. Design and own pricing and discounting guardrails, approval matrices, and escalation paths .

Posted 11/5/2026full-timeNew York City • New York • United StatesSenior💰 $200,000 - $230,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in pricing and discounting strategies, deal structuring, and quote-to-cash processes within a B2B SaaS environment. Proven ability to collaborate across multiple functions and influence stakeholders while applying strong analytical skills to drive revenue operations.

Highest-signal resume keywords
10+ Years In Deal DeskSaaS Pricing And PackagingQuote-To-Cash ProcessesStrong Analytical SkillsStakeholder Influence

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Deal StructuringRevenue RecognitionMargin AnalysisApproval FrameworksBusiness CasesContract StructuresPricing ModelsForecasting InputsDeal AnalysisCPQ
Soft Skills
Strong CommunicationCollaboration SkillsOwnership MindsetSound Judgment
Tools & Technologies
SalesforceAI ToolsAutomation
Industry Keywords
B2B SaaSCommercial OperationsRevenue OperationsSales OperationsMulti-Year Deals

About the role

Key responsibilities & impact
  • Design and own pricing and discounting guardrails, approval matrices, and escalation paths
  • Run Deal Desk as a strategic function and advise Sales leadership on deal structure, packaging, and terms
  • Translate company strategy into an executable pricing and packaging commercialization roadmap
  • Align Sales, Partners, Customer Success, Finance, Product, and Legal on priorities and delivery
  • Resolve cross-functional trade-offs involving growth, margin, speed, risk, flexibility, and standardization
  • Shape licensing, pricing, and packaging models using deal data and market feedback
  • Own quote-to-cash processes from quote through booking and billing
  • Partner with Legal on standard terms, fallback positions, and contracting playbooks
  • Partner with Finance on revenue recognition, forecasting inputs, margin analysis, and deal reporting
  • Build commercial frameworks for channel and marketplace deals, renewals, expansions, and multi-year agreements
  • Apply AI tools and automation to deal analysis, approval routing, contract workflows, and reporting
  • Create playbooks, training, and self-service resources for sellers
  • Track deal cycle time, approval turnaround, discount discipline, forecast accuracy, and contract and booking quality
  • Collaborate across Sales, Partners, Customer Success, Finance, Product, and Legal

Requirements

What you’ll need
  • 10+ years in Deal Desk, Commercial Operations, Revenue Operations, or Sales Operations at a B2B SaaS company
  • Hands-on experience structuring complex enterprise deals
  • Deep working knowledge of SaaS pricing, packaging, and contract structures
  • Experience with multi-year, usage-based, and channel or marketplace deals
  • Strong understanding of quote-to-cash, CPQ, CRM (Salesforce preferred), and revenue recognition fundamentals
  • Proven ability to build systems, processes, or relationships, including approval frameworks, playbooks, or operating rhythms
  • Ability to influence senior stakeholders across Sales, Finance, Legal, Product, and Customer Success without direct authority
  • Strong analytical skills, including business cases, margin models, and deal analyses
  • Sound judgment in evolving, fast-moving environments
  • Strong communication and collaboration skills
  • Ownership mindset with accountability for outcomes

Benefits

Comp & perks
  • Equity eligibility
  • Performance-based incentives