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New Business Manager
Zeno Group. Lead and coordinate new business pursuits, including RFIs, RFPs and proactive opportunities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and project management within agency environments, with a strong focus on managing RFIs, RFPs, and proposal development. Proven ability to collaborate across teams, enhance operational processes, and communicate effectively with diverse stakeholders.
Highest-signal resume keywords
Business DevelopmentProject ManagementProposal DevelopmentCross-Functional CollaborationCRM Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business Development ProcessesProposal WritingIntegrated CommunicationsMarketing StrategiesProject ManagementOrganizational SkillsClient-Ready ProposalsEditing SkillsPresentation SkillsNarrative Development
Soft Skills
Communication SkillsRelationship BuildingCollaborative MindsetContinuous ImprovementOperational Excellence
Tools & Technologies
CRM PlatformsProposal Management SystemsKnowledge Management Tools
Industry Keywords
Agency OperationsProfessional ServicesIntegrated Pitch DevelopmentMarketingAdvertising
About the role
Key responsibilities & impact- Lead and coordinate new business pursuits, including RFIs, RFPs and proactive opportunities
- Develop proposals aligned with client objectives and showcase Zeno's capabilities
- Manage day-to-day new business processes, timelines and deliverables
- Coordinate cross-functional teams and ensure opportunities progress efficiently and on schedule
- Develop capabilities, case studies and proposal materials communicating Zeno's expertise and differentiated value
- Partner with agency leaders, practice teams and specialty groups across offices
- Align resources, share best practices and support integrated growth opportunities
- Maintain new business systems, CRM data, case studies and agency resources
- Improve visibility, reporting and institutional knowledge
- Identify opportunities to strengthen processes, improve collaboration and support strategic agency growth initiatives
Requirements
What you’ll need- 5+ years of experience in business development, project management, agency operations, marketing or a related field within an agency or professional services environment
- Experience managing new business processes, including RFIs, RFPs, proposals or integrated pitch development
- Strong understanding of integrated communications, marketing and agency business models
- Exceptional writing, editing and presentation skills, with experience developing client-ready proposals and business development materials
- Strong project management and organizational skills with experience managing multiple priorities and deadlines
- Experience collaborating across cross-functional teams and building alignment among diverse stakeholders
- Experience managing business development systems, CRM platforms or proposal resources
- Strong communication and relationship-building skills with the ability to work effectively across offices, disciplines and leadership levels
- Ability to organize complex information into clear, compelling narratives and actionable plans
- Collaborative mindset with a passion for continuous improvement, operational excellence and helping teams succeed
- Preferred: Experience supporting communications, marketing, advertising or professional services organizations
- Preferred: Experience contributing to agency marketing, thought leadership or brand positioning initiatives
- Preferred: Familiarity with CRM platforms, proposal management systems or knowledge management tools
- Preferred: Experience supporting global or multi-office business development efforts
Benefits
Comp & perks- Annual bonuses
- Paid Time Off policy
- Medical, dental and vision insurance with prescription plans
- Short- and long-term disability
- Paid Headspace subscription
- Access to mental health providers and employee assistance program
- Employee resource groups
- Generous vacation
- Paid holidays
- Self-care time
- 401(k) plan
- Pretax flexible spending accounts
- Tuition assistance
- Life insurance
- Free access to a certified financial coach
- Monthly ZenoFit allowance for personal wellness activities
- Region-specific benefits