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Zeno Group

Senior Account Manager – Analyst Relations, Technology Communications

Zeno Group

. Support the delivery of integrated Analyst Relations programmes for clients .

Posted 11/5/2026full-timeSydney • AustraliaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Analyst Relations, including direct engagement with industry analysts and the delivery of integrated communication programs. Proficient in project management, writing, and stakeholder management within the B2B technology sector.

Highest-signal resume keywords
Analyst Relations ExperienceProject Management SkillsEnterprise Technology UnderstandingStakeholder ManagementExperience with AR Platforms

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Analyst EngagementProgramme DeliveryWriting SkillsResearch EvaluationsCompetitive Intelligence TrackingContent DevelopmentBriefing Document CreationExecutive Summary DevelopmentTechnology Launch SupportEvent Coordination
Soft Skills
Relationship BuildingCommunication SkillsConfidence with ExecutivesAbility to Manage PrioritiesStakeholder Engagement
Tools & Technologies
ARchitect by ARInsightsGoogle Workspace
Industry Keywords
B2B TechnologyAICloud ComputingCybersecurityInfrastructureData PlatformsGartnerForresterIDCGenerative AI

Tech Stack

Tools & technologies
CloudCyber Security

About the role

Key responsibilities & impact
  • Support the delivery of integrated Analyst Relations programmes for clients
  • Build and maintain relationships with industry analysts, including Gartner, Forrester, IDC and regional specialist firms
  • Coordinate analyst briefings, inquiries, executive meetings, roundtables and industry events
  • Manage analyst outreach, scheduling, briefing materials, executive preparation and post-engagement follow-up
  • Support major analyst research evaluations, including Gartner Magic Quadrants, Forrester Waves and IDC MarketScapes
  • Monitor developments across AI, cloud, cybersecurity and enterprise technology
  • Track analyst research, sentiment, competitive intelligence and emerging industry trends
  • Translate complex technical information into clear, compelling analyst-facing content
  • Develop briefing documents, executive summaries, engagement reports and strategic recommendations
  • Identify opportunities to strengthen analyst understanding and perception of clients' technology leadership
  • Coordinate with EMEA and global colleagues to ensure consistency and share regional intelligence
  • Maintain programme trackers, reporting dashboards, research calendars and engagement plans
  • Support regional analyst events and major technology launches
  • Manage timelines, deliverables and day-to-day client communication

Requirements

What you’ll need
  • Approximately 4–6 years' experience in agency or in-house communications, ideally focused on B2B technology
  • Demonstrated Analyst Relations experience, including direct analyst engagement and programme delivery
  • Good understanding of enterprise technology, particularly AI, cloud computing, cybersecurity, infrastructure or data platforms
  • Excellent project management, writing and stakeholder management skills
  • Familiarity with AR platforms such as ARchitect by ARInsights
  • Confidence engaging with senior executives and technical subject-matter experts
  • Ability to manage multiple priorities in a fast-moving environment
  • Existing relationships with analysts at Gartner, Forrester, IDC or regional analyst firms (highly desirable)
  • Experience supporting major analyst evaluations and research submissions (highly desirable)
  • Experience supporting analyst summits, executive briefings or technology events (highly desirable)
  • Strong understanding of generative AI, agentic AI and enterprise cloud trends (highly desirable)
  • Experience working with Google Workspace tools (highly desirable)

Benefits

Comp & perks
  • Flexible work from home options all year round (with phone and internet allowance)
  • Finish at 4pm on Fridays all year round
  • Finish at 1pm every Friday before a public holiday
  • Change of Scene Week - $1000 towards accommodation costs for you to work from a different location every year
  • Stopover Holiday Extension: Three nights’ accommodation paid if you are visiting a city with a Zeno office
  • Aussies Abroad anniversary trip with flights and accommodation to visit another Zeno APAC office
  • Anniversary leave day off
  • Birthday leave day off
  • Annual Zeno Day of Play - Day off to have fun
  • Bonus Christmas leave between Christmas and new year
  • Zeno Fearless University - Internal Training Modules
  • Zeno Internal Training sessions - with regional and global leaders
  • External Training opportunities
  • Self-Care Days (when you need to take a day to yourself, no doctor’s note needed)
  • Headspace subscription
  • Employee Assistance Program counselling services