Vice President, Employee Engagement

Zeno Group

. Develop and lead employee engagement and internal communications strategies .

Posted 10/8/2026full-timeChicago • Illinois • United StatesLead💰 $115,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and leading employee engagement and internal communications strategies, with a strong focus on advising senior executives and translating complex business priorities into effective communications. Proven ability to evaluate communication effectiveness and mentor team members while ensuring high-quality delivery and client service.

Highest-signal resume keywords

Employee Engagement Strategy DevelopmentInternal Communications LeadershipChange Management ExpertiseSenior Executive AdvisingIntegrated Communications Program Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Organizational CommunicationsChange ManagementEmployee EngagementCommunications MeasurementStrategic Recommendations DevelopmentAccount ManagementBudget ManagementNarrative DevelopmentStorytellingPresentation Skills

Soft Skills

Collaborative LeadershipMentoringAdaptabilityCuriosity about Workplace Culture

Tools & Technologies

FirstupQualtrics

Industry Keywords

Public RelationsCorporate AffairsEmployee ResearchWorkplace CultureOrganizational EffectivenessClient Stakeholder ManagementBusiness TransformationComplex Organizational Structures

About the role

Key responsibilities & impact

Develop and lead employee engagement and internal communications strategies
Guide communications programs supporting change, transformation and complex business initiatives
Counsel senior executives and communications leaders
Develop messaging, narratives and leadership communications
Apply employee research, listening insights and communications measurement
Evaluate effectiveness and develop actionable recommendations
Serve as a trusted advisor to senior client stakeholders
Lead integrated communications programs and anticipate challenges
Partner across Corporate Affairs, Digital, Creative, Data & Intelligence and other disciplines
Identify opportunities to expand client relationships and contribute to new business
Strengthen Zeno's Employee Engagement capabilities through new approaches, tools and best practices
Lead, mentor and develop team members
Oversee account performance, budgets, scopes, staffing and resources
Ensure strong client service, high-quality delivery and sustainable business performance

Requirements

What you’ll need

10+ years of experience in communications, public relations, employee engagement or related fields within an agency or similar environment
4+ years of experience across at least three of: organizational communications, change management, employee engagement, internal communications research or executive communications
Proven success developing and leading employee engagement, internal communications and organizational change strategies
Experience advising senior executives and communications leaders through organizational change, growth or transformation
Strong understanding of employee engagement, workplace culture and communications' role in organizational effectiveness
Experience translating complex business priorities into communications strategies and employee-facing narratives
Experience using employee research, listening tools and communications insights
Familiarity with platforms such as Firstup, Qualtrics or similar tools
Experience leading integrated programs and collaborating across communications, digital and creative disciplines
Strong writing, storytelling and presentation skills
Experience presenting strategic recommendations to senior client stakeholders
Experience identifying organic growth opportunities and contributing to new business
Strong financial and account management skills, including budgets, scopes, resources and complex programs
Proven leadership experience, including mentoring, coaching and developing talent
Collaborative and adaptable leadership style with curiosity about workplace culture, emerging technologies and employee expectations
Preferred: experience leading large-scale change, transformation or employee engagement initiatives
Preferred: experience developing executive and leadership communications programs
Preferred: experience supporting communications within franchise, multi-location or complex organizational structures
Preferred: experience connecting employee communications with corporate reputation and external communications
Preferred: experience contributing to new business pitches, organic client growth or practice development

Benefits

Comp & perks

Annual bonuses
Paid Time Off policy
Region-specific benefits
Medical, dental and vision insurance with prescription plans
Short- and long-term disability
Paid Headspace subscription
Access to mental health providers and employee assistance program
Employee resource groups
Generous vacation
Paid holidays
Self-care time
401(k) plan
Pretax flexible spending accounts
Tuition assistance
Life insurance
Free access to a certified financial coach
Monthly ZenoFit allowance for personal wellness activities