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Quality Supervisor
Zespri International. Manage in-market fruit quality, arrival inspections, quality data and reporting, and quality programmes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality management and operations within the fruit and FMCG sectors, with a strong focus on regulatory compliance, data analysis, and relationship management. Proficient in optimizing inventory and storage processes to enhance product quality and minimize waste.
Highest-signal resume keywords
Quality ManagementInventory OptimizationRegulatory ComplianceAnalytical SkillsRelationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Data ReportingPost-Harvest TechnologyProblem-SolvingOperational Decision-MakingQuality Risk Management
Soft Skills
Attention to DetailStrong Communication SkillsInfluencing SkillsAbility to Work Independently
Tools & Technologies
Microsoft ExcelPower BI
Certifications & Qualifications
Organic Certification
Industry Keywords
Food SafetyMarket AccessFMCGPerishable ProductsThird-Party Quality Surveyors
About the role
Key responsibilities & impact- Manage in-market fruit quality, arrival inspections, quality data and reporting, and quality programmes
- Optimise inventory, storage and load-out priorities to maintain fruit quality and minimise waste
- Manage quality claims and accruals, ensuring accurate and transparent assessment and reporting
- Support product recalls, quarantine inspections, organic certification, food safety, market access and other regulatory requirements
- Manage and audit third-party quality surveyors and logistics service providers to ensure Zespri processes and standards are followed
- Build relationships with distributors, retailers and internal teams, providing guidance on fruit quality, handling, storage and claims
- Support market development and quality initiatives, including sustainable packaging and distribution partner assessments
- Report to the Logistics Operations Manager, Korea
Requirements
What you’ll need- Tertiary qualification, ideally with a technical background in food or horticultural post-harvest technology
- Minimum 7 years experience within quality management and operations, ideally within fruit, FMCG, chilled or other perishable products
- Strong analytical skills and attention to detail
- Confidence using Microsoft Excel, Power BI and technology
- Problem-solving skills, including identifying root causes, managing quality risks and making sound operational decisions
- Business-level English and Korean
- Strong written and verbal communication skills
- Strong relationship-building and influencing skills
- Ability to work effectively with distribution partners, customers, third parties and internal stakeholders
- Ability to work independently, manage risk and respond effectively to changing priorities
- Experience working with third-party quality or logistics service providers would be advantageous
Benefits
Comp & perks- Competitive overall remuneration package, including a Short-Term Incentive scheme opportunity
- FlexWELL flexible work ethos; Work From Home & the office
- Additional paid annual leave day per year (Zespri Day)
- Two additional paid leave days for wellbeing (Boost Days)
- Global Life and Permanent Disability Insurance
- Group Medical Insurance benefits