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Talent and People Operations Manager
Zest Health. Build and maintain proactive pipelines of patient-facing personnel, including licensed clinicians, care coordinators, and enrollment specialists .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in recruiting licensed clinicians and managing comprehensive HR operations, including onboarding and offboarding processes. Proven ability to develop talent strategies and maintain proactive pipelines in a healthcare environment.
Highest-signal resume keywords
Healthcare Recruiting ExperienceLicensed Clinician SourcingHR Operations ManagementPipeline Development StrategyProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RecruitingSourcingScreeningOnboardingOffboardingHRIS ManagementTalent Strategy DevelopmentPipeline ReportingEmployment VerificationCompliance Management
Soft Skills
Organizational SkillsAttention to DetailService-Oriented ApproachDiscretionProactive Communication
Tools & Technologies
Applicant Tracking System (ATS)HRIS
Industry Keywords
TelehealthStaffingLocum TenensHealthcare OperationsEmployee Relations
About the role
Key responsibilities & impact- Build and maintain proactive pipelines of patient-facing personnel, including licensed clinicians, care coordinators, and enrollment specialists
- Recruit business roles across marketing, product, and other functions
- Source, screen, schedule, conduct reference checks, and manage offers
- Develop a long-term talent strategy with leadership based on brand investments and creative pipeline strategies
- Convert new partner launches into hiring plans, lead times, and pipeline targets with Operations, Growth, and Clinical leadership
- Manage the ATS
- Report on pipeline health, time to fill, and pipeline coverage by state
- Run employee and contractor onboarding and offboarding
- Coordinate pre-employment checks, new hire paperwork, system access, and exit steps
- Serve as the day-to-day contact for the PEO regarding new hires, changes, and terminations
- Prepare employment verification letters and other HR correspondence
- Partner with counsel on HR compliance questions
- Improve and build scalable people operations processes
Requirements
What you’ll need- About 5 years of recruiting experience in healthcare
- Direct experience sourcing and closing licensed clinicians
- Telehealth, provider group, or staffing/locum experience a plus
- Experience building a pipeline ahead of need, not only filling open requisitions
- Exposure to HR operations, including onboarding, offboarding, and HRIS
- Ability to plan against a forecast and communicate lead times to leadership
- Ability to handle confidential employee information with discretion and professionalism
- Strong problem-solving skills and a proactive, service-oriented approach
- Comfort in an early-stage environment with substantial ownership and evolving structure
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and recurring deadlines
Benefits
Comp & perks- Full-time, exempt employment
- Remote work option for East or Central time zones
- Opportunity to grow into a People leader
- Work directly with the leadership team and shape the roadmap
- Well-resourced, passionate team environment