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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Client Success and account management within the P&C insurance ecosystem, with strong analytical skills to interpret data and drive product adoption. Capable of building relationships with clients and stakeholders while managing multiple priorities in a collaborative environment.
Highest-signal resume keywords
Client Success ExperienceP&C Insurance Ecosystem KnowledgeAnalytical MindsetStrong Communication SkillsOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Curiosity About Insurance WorkflowsGenuine Interest in Client InteractionAbility to Manage Multiple Priorities
Tools & Technologies
AI Tools
Industry Keywords
Product AdoptionWorkflow IntegrationClient RelationshipsData InterpretationClient Health Indicators
About the role
Key responsibilities & impact- Support client relationships from onboarding through renewal
- Drive product adoption and workflow integration within client organizations
- Connect client goals to measurable outcomes using ZestyAI solutions
- Partner cross-functionally with Product, Risk Analytics, Data Science, Support, Marketing, and other ZestyAI teams
- Identify opportunities for deeper product usage and expansion
- Build strong working relationships with underwriters, analysts, and product stakeholders
- Own regular client touchpoints, drive follow-up, and keep client priorities moving forward
- Support business reviews and connect product adoption, usage, and outcomes to client goals
- Monitor usage trends and client health indicators
- Bring client feedback and needs back into ZestyAI and coordinate appropriate responses
- Collaborate with senior Client Success leaders on strategic client and team initiatives
Requirements
What you’ll need- 3+ years of experience in Client Success, account management, consulting, or direct experience within the P&C insurance ecosystem
- Strong communication skills and genuine interest in working directly with clients
- Analytical mindset with ability to interpret data and usage trends
- Organizational skills and ability to manage multiple priorities
- Curiosity about insurance workflows, analytics, and technology
- Comfort working in a high-growth, collaborative environment
- Curiosity and comfort using AI tools to automate routine work, improve efficiency, and make day-to-day work more effective
- Experience in Client Success, account management, consulting, or within the P&C insurance ecosystem
- Willingness to quickly learn insurance workflows, analytics, and ZestyAI products
- Comfort communicating with technical and business stakeholders
Benefits
Comp & perks- Work at the forefront of AI in insurance
- Collaborative, high-performance culture
- Empowerment to contribute new ideas and take ownership
- Visible individual impact and recognized contributions
- Collaboration with sharp, motivated teammates
- Meaningful and enjoyable work
- Direct voice in improving the client experience and products