Zhone Technologies

Compliance

• Lead and continuously improve Zhone’s global import and export compliance program
• Interpret and apply U.S. and international trade laws and regulations, including EAR, ITAR where applicable, U.S. Customs requirements, sanctions requirements, and FCC-related considerations
• Manage classification of products, components, software, and technology using ECCN and HTS classifications
• Determine export authorization and licensing requirements and manage export licenses and import permits
• Manage denied-party, restricted-party, sanctions, embargo, country-of-destination, end-use, and end-user compliance
• Review transactions involving controlled or potentially restricted technologies, customers, countries, suppliers, end users, and end uses
• Establish and maintain trade compliance policies, procedures, work instructions, records, and internal controls
• Ensure accurate customs, import/export, and international shipping documentation
• Support country-of-origin, customs valuation, tariff-classification, global sourcing, contract manufacturing, product transfer, and manufacturing-location-change compliance
• Monitor regulatory developments and implement required process and documentation changes
• Conduct or coordinate trade compliance audits and risk assessments
• Develop and deliver role-appropriate trade compliance training
• Maintain documentation for internal audits, external audits, disclosures, and regulatory inquiries
• Investigate and resolve complex or escalated trade compliance matters
• Coordinate with customs brokers, freight forwarders, suppliers, customers, regulatory authorities, and external trade counsel
• Partner with Engineering on technical information, product classifications, and regulatory assessments
• Lead Zhone’s initiative to achieve and maintain ISO 9001 and TL 9000 certification
• Develop, implement, and maintain a company-wide Quality Management System
• Conduct QMS gap assessments and establish a certification-readiness roadmap
• Maintain quality policies, procedures, work instructions, records, and document-control requirements
• Establish and coordinate internal quality audits and QMS management reviews
• Manage or oversee nonconformities, CAPA, root-cause analysis, and corrective-action effectiveness
• Establish and monitor quality performance indicators and TL 9000 measurements
• Coordinate quality requirements with ODM, EMS, component, and other manufacturing partners
• Support supplier qualification, supplier performance monitoring, supplier corrective actions, and quality audits
• Coordinate with Engineering, Operations, Supply Chain, and Customer Support on product and process quality
• Lead preparation for certification and surveillance audits and serve as primary interface with certification bodies
• Ensure audit findings and nonconformities are investigated, documented, corrected, and closed
• Drive continuous improvement using quality data, customer feedback, product returns, manufacturing issues, field performance, and supplier performance

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Director of Trade Compliance – Quality