FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and client onboarding, with a strong focus on communication and problem-solving skills. Proficient in managing advertising processes and utilizing tools like Salesforce to support business partners effectively.
Highest-signal resume keywords
Customer Service ExperienceSalesforce (Lightning) ProficiencyTime Management SkillsAttention to DetailOnline Advertising Sales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer ServiceActivity TrackingNew Construction Advertising KnowledgeContent Capture Education
Soft Skills
Clear CommunicationProblem-SolvingOwnership
Tools & Technologies
SalesforceGmailGoogle Drive
Certifications & Qualifications
BA Degree
Industry Keywords
New ConstructionAdvertising LifecycleClient Onboarding
About the role
Key responsibilities & impact- Onboard new home builder clients and guide them through the full launch process
- Resolve issues that arise after launch
- Educate clients on capturing high-quality content for New Construction listings
- Partner with sales to set new advertisers up for success by explaining listings and display products
- Manage a team book of business across the New Construction advertising lifecycle
- Support self-serve and small-to-medium business partners through a shared case queue
- Build knowledge of New Construction products, features, and CES internal workflows
- Use sound judgment to solve complex customer and internal problems
- Communicate with customers and teammates across departments
Requirements
What you’ll need- 3+ years of customer service experience
- BA Degree
- Clear written, phone, and in-person communication
- Ability to manage time well, act quickly on requests, and work with minimal instruction
- Strong ownership, accuracy, and attention to detail in a fast-changing environment
- Working understanding of Salesforce (Lightning)
- Consistent activity tracking
- Comfort with Gmail and Google Drive
- Ability to learn new systems quickly
- Experience in online advertising sales is a plus
- Able to travel to zRetreats at least twice a year
Benefits
Comp & perks- Equity awards based on factors such as experience, performance and location
- Remote work from a physical location of the employee’s choice
- Eligibility to travel to zRetreats at least twice a year
- Inclusive, innovative, and engaging culture
- Equal employment opportunity and disability accommodation support