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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing enablement initiatives, building cross-functional relationships, and leveraging data to enhance program effectiveness. Proficient in creating scalable SOPs and playbooks while facilitating training and presentations for diverse audiences.
Highest-signal resume keywords
5+ Years Experience In EnablementProject ManagementSalesforce FamiliarityStrong Organizational SkillsSolutions-Oriented Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enablement ManagementTraining FacilitationProcess DocumentationProgram Feedback AssessmentProject Tracking
Soft Skills
Clear CommunicationRelationship BuildingAttention To DetailAdaptabilityTrust Building
Tools & Technologies
SalesforceGongGainsightHighspotProject Management Solutions
Industry Keywords
SaaS EnvironmentChallenger Sales FrameworkCommand Of The MessageCross-Functional CollaborationHigh-Growth
About the role
Key responsibilities & impact- Manage enablement initiatives from scoping through execution
- Capture requirements, build timelines, and align cross-functional stakeholders
- Partner with enablement specialists across content, product, and learning to deliver programs for Sales and Customer Success
- Create and maintain process documentation, project trackers, and communication frameworks
- Support development of scalable enablement SOPs and playbooks
- Build relationships with field-facing enablement partners, GTM leadership, Product, Marketing, and Sales Strategy
- Drive post-mortems and feedback loops to capture learnings and improve processes
- Leverage AI and available tools to improve efficiency and reduce manual program-management work
Requirements
What you’ll need- 5+ years of experience in enablement, training, sales, or customer success roles in a high-growth SaaS environment
- Experience managing multiple projects simultaneously and meeting deadlines with intermittent supervision
- Strong organizational skills and attention to detail
- Clear, confident communication adaptable to senior managers, cross-functional partners, and frontline teams
- Ability to facilitate training and lead presentations for small and large audiences
- Solutions-oriented problem-solving and ability to work through ambiguity
- Ability to build trust across teams, navigate competing priorities, and hold stakeholders accountable without formal authority
- Ability to use data and program feedback to assess initiative effectiveness and recommend improvements
- Experience supporting programs spanning multiple audiences or functional teams preferred
- Familiarity with Salesforce, Gong, Gainsight, or Highspot preferred
- Exposure to Challenger or Command of the Message sales frameworks preferred
- Familiarity with project management solutions preferred
- Demonstrated use of AI or emerging technologies preferred
- U.S. employees may live in any of the 50 United States, with limited exceptions
Benefits
Comp & perks- Equity awards based on experience, performance, and location
- Remote work from a physical location of choice
- Flexible work location under Zillow’s Cloud HQ distributed-work approach
- Equal employment opportunity and reasonable accommodation support
