Senior Analyst, Payments

Zillow

. Oversee execution of billing and payments projects .

Posted 10/5/2026full-timeRemote • United StatesSenior💰 $70,200 - $118,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in billing and payment project management, with a strong focus on Zuora functionality and compliance with SOX, PCI, and NACHA standards. Proven ability to analyze operations, implement automation, and enhance reporting capabilities using AI tools.

Highest-signal resume keywords

Zuora ExpertiseBilling And Payments ManagementSOX ComplianceAI Tools UtilizationProject Management Using Jira

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Billing SystemsEnterprise ERPFinancial AnalysisOperational Workflow OptimizationAutomation ImplementationUAT Cycle ManagementCustom Payment Software DesignData AnalysisTechnical Compliance ReviewIncident Response Management

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsInterpersonal SkillsCross-Functional Teamwork

Tools & Technologies

ZuoraMicrosoft Office SuiteGoogle WorkspaceJiraDatabricksClaudeChatGPTGeminiNotebookLMNetSuite

Industry Keywords

FinanceECommerceSubscription ModelsBilling ComplianceNACHA Standards

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Oversee execution of billing and payments projects
Analyze operations, identify areas for improvement, and implement enhancements across Zillow billing and payment workflows in Zuora
Expand billing and payment reporting capabilities using AI tools
Evaluate operational workflows and implement automation opportunities with business, accounting, and technical teams
Lead initiatives to optimize card and ACH acceptance performance and reduce processing costs
Manage incident response and mitigation for payment-related outages and performance degradation
Drive projects to enhance Zuora functionality and integrations with upstream customer-facing systems and downstream processing partners
Serve as primary point of contact for SOX audits and compliance reviews
Gather business requirements and design functional specifications for customized payment software capabilities
Analyze upstream ERP scenarios and deliver actionable recommendations
Review custom solutions and test results for technical, business, and regulatory compliance
Lead UAT cycles and support deployment of payment solutions
Act as Zuora Subject Matter Expert and maintain configurations

Requirements

What you’ll need

Bachelor's degree in Computer Science, Applied Sciences, Finance, or Accounting
5+ years of experience in a technology company, focusing on Finance, eCommerce, Subscription, and operational support models
5+ years in Accounting, Corporate Finance, or Billing/Payments using enterprise ERP/billing systems such as Zuora, NetSuite, or Oracle
Familiarity with PCI, NACHA, and SOX compliance, audit requirements, and controls
Strong analytical skills and advanced proficiency with Microsoft Office Suite or Google Workspace
Experience using Jira for project management
Experience using AI tools such as Databricks, Claude, ChatGPT, Gemini, and NotebookLM
Proven collaboration with technical stakeholders, including product managers, developers, and data management teams
Strong cross-functional teamwork and task prioritization skills
Exceptional business acumen, problem-solving, communication, and interpersonal skills

Benefits

Comp & perks

Equity awards
Remote work from a physical location of choice within the United States
Flexible distributed-work arrangement through Cloud HQ
Equal employment opportunity and workplace accommodation support