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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management with a focus on AI systems, data analysis, and customer-centric workflows. Proven ability to define product strategy, collaborate with cross-functional teams, and drive successful product launches.
Highest-signal resume keywords
Product Management ExperienceAI Systems CollaborationData Analysis SkillsCustomer-Centric ApproachB2B SaaS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product StrategyData TestingHypothesis FormationAI PrototypingWorkflow Analysis
Soft Skills
Clear WritingBias For ActionJudgment Balancing
Tools & Technologies
Follow Up Boss CRMData Science Tools
Industry Keywords
B2B SaaSCRMData-Heavy Products
About the role
Key responsibilities & impact- Own a core area of the Follow Up Boss CRM product end to end
- Set strategy, roadmap and goals, and define success metrics
- Spend time with agents and team leaders to understand workflows and translate insights into problems and priorities
- Use AI with engineering, design and data science partners to move from prototypes to shipped product in small, frequent increments
- Take products to customers and partner with marketing, sales, support and customer success on launches
- Talk with agents to evaluate outcomes and determine next steps
Requirements
What you’ll need- 5+ years of product management experience, or equivalent experience
- Track record of owning a product area end to end and shipping work that moved customer and business outcomes
- Technical ability to work closely with engineers on AI systems and the data behind them
- Demonstrated AI usage through something built, automated or prototyped in the last year
- Strong data skills, including forming hypotheses, testing them with data, research and experiments, and acting on findings
- Customer-obsessed approach and ability to stay close to user workflows
- Clear writing, bias for action, and judgment balancing speed with long-term quality
- Nice to have: experience with B2B SaaS, CRM, workflow or data-heavy products
Benefits
Comp & perks- Equity awards
- Remote work from a physical location of the employee’s choice
- Flexibility to work from wherever employees are most productive
- Accommodation support for disabilities or special needs