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Account Executive
ZIM Integrated Shipping Services. Generate profitable business for ZIM with a given portfolio of customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales account management, customer relationship building, and strategic sales planning within the shipping industry. Proficient in analyzing market needs and developing targeted sales campaigns to drive growth and profitability.
Highest-signal resume keywords
Sales Account ManagementCustomer Relationship ManagementSales Process ManagementMarket AnalysisSales Forecasting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Strategy DevelopmentNeeds AnalysisNegotiationSales PresentationsCross-SellingUp-SellingSales ReportingKPI MonitoringCustomer Needs AssessmentSales Campaign Analysis
Soft Skills
CommunicationProblem-SolvingCollaborationCustomer ServiceInterpersonal Skills
Tools & Technologies
MS OfficeSales ToolsCRM Software
Industry Keywords
FFWNVOCCShipping IndustryMarket IntelligenceSales Best Practices
About the role
Key responsibilities & impact- Generate profitable business for ZIM with a given portfolio of customers
- Identify areas of growth and potential opportunities
- Increase sales in designated areas of responsibility
- Manage the defined sales process for assigned customers and prospects
- Manage the sales process with potential and existing customers to maximize short- and long-term results
- Build, maintain and manage relationships with customers in the assigned portfolio
- Perform needs analysis, design solutions and negotiate deals
- Identify and pursue cross-sell and up-sell opportunities
- Maintain ongoing direct face-to-face customer contact according to a visit plan
- Identify and solve customer issues in collaboration with the sales team
- Deliver sales presentations to key customers
- Qualify customers' sales potential and plan activities to increase share of wallet
- Identify and develop leads and new customers
- Evaluate competitors' activities and products against ZIM’s products
- Review market analysis to determine customer needs, contract terms and rates
- Analyze customers for targeted sales campaigns and build work plans to increase sales
- Communicate with trade and cross-functional teams on market intelligence, service updates, customer challenges and opportunities
- Follow and use sales best practices and tools
- Develop strategic and tactical sales plans
- Build customer account plans including short- and medium-term forecasts, growth potential, needs assessment and proposed growth steps
- Monitor and report sales goals, targets and KPIs in line with company objectives
- Forecast sales activities and set personal and company goals
Requirements
What you’ll need- Minimum 3 years of proven experience in sales or marketing position in FFW/ NVOCC/ shipping
- Sales Account management experience - preferred
- Working experience in a local FFW/ global company/ shipping industry - preferred
- Proficient in MS Office
- Excellent control of country’s local language
- Good control of English language (Speaking, reading and writing)