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Senior Sales Operations, Deal Desk & Order Management Specialist
Zimperium. Manage the end-to-end order processing lifecycle, ensuring accuracy in deal structure, billing terms, software provisioning, and revenue recognition compliance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Order Management and Deal Desk processes, with a strong focus on Salesforce CRM and SaaS business models. Proven ability to optimize workflows and ensure compliance in billing and revenue recognition.
Highest-signal resume keywords
Order ManagementSalesforce CRM ProficiencyDeal Desk ExperienceSaaS Business Model UnderstandingProcess Optimization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingRevenue Recognition ComplianceContract ManagementBilling Terms AccuracyChannel Deal ProcessingOEM Deal ExperienceSubscription ContractsInvoice CollectionSalesforce CPQ ExposureDeal Desk SOP Development
Soft Skills
Cross-Functional CollaborationRisk ManagementContinuous Improvement Mindset
Tools & Technologies
Salesforce
Industry Keywords
B2B SaaSARRMRRUpsellCross SellRenewalsMulti-Year Billing Structures
About the role
Key responsibilities & impact- Manage the end-to-end order processing lifecycle, ensuring accuracy in deal structure, billing terms, software provisioning, and revenue recognition compliance
- Work cross-functionally to ensure alignment with company policies
- Process Salesforce Opportunities by validating delivery and initiating subscription contracts
- Enter post-close contract amendments and adjustments as needed
- Develop, document, and support standardized Deal Desk and Order Management SOPs across global sales teams
- Liaise with OEM partners to ensure proper processing of OEM orders and reconciliation activities
- Track and reconcile partner margins, OEM royalties, and co-selling/referral credit attribution in Salesforce
- Assist Finance with invoice collections and validate payment timing
- Serve as the expert on bookings and billings
- Escalate risk accounts
- Collaborate with internal teams to identify process optimization and efficiency opportunities
- Drive continuous improvement initiatives
Requirements
What you’ll need- 5+ years of experience in Order Management, Deal Desk, and/or Sales Operations within a high-growth B2B SaaS enterprise software company
- Proficiency with Salesforce CRM
- Exposure to Salesforce CPQ preferred
- Hands-on experience processing channel and OEM deals
- Understanding of SaaS business models, including ARR/MRR, upsell, cross sell, renewals, and multi-year billing structures