New Store Opening Coordinator

Zinga's

. Own the launch timeline for each assigned franchisee from signing through approximately four weeks after opening .

Posted 10/28/2026full-timeRemote • United StatesJuniorMid-Level💰 $52,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project coordination and franchise onboarding, ensuring timely launches and effective communication with franchise owners. Proficient in managing multiple deadlines and utilizing CRM and field-service tools to streamline operations.

Highest-signal resume keywords

Project CoordinationFranchise OnboardingGoHighLevelJobTreadClear Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project CoordinationFranchise OnboardingDeadline ManagementChecklist ReviewTraining Coordination

Soft Skills

Warm CommunicationConflict ResolutionDetail Orientation

Tools & Technologies

GoHighLevelJobTreadZinga's Estimator Tool

Industry Keywords

Home ServicesMulti-Unit BusinessesFranchise SystemLaunch CampaignsOperational Support

About the role

Key responsibilities & impact

Own the launch timeline for each assigned franchisee from signing through approximately four weeks after opening
Hand off franchisees cleanly to the franchise coaching team
Run weekly launch calls with new owners
Review checklist progress, assign next steps, and remove roadblocks
Coordinate starter-pack orders, including samples, displays, and installation equipment
Coordinate vehicle and branding setup
Coordinate insurance and licensing documentation
Set up and verify new territories in GoHighLevel, Zinga's Estimator Tool, and JobTread
Schedule new owners and first hires into monthly training cohorts and track completion
Partner with Franchise Marketing on local listings, launch campaigns, and grand-opening events
Maintain the system-wide launch tracker for leadership visibility
Identify launch delays and propose improvements to the NSO playbook, checklists, and templates
Ensure HQ-owned NSO Launch Map tasks are completed by their due dates
Flag risks to opening dates to Operations within two business days
Complete pre-opening checklists before opening day
Support new owners in achieving first paid installs within 30 days of opening

Requirements

What you’ll need

2+ years in project coordination, franchise onboarding, or operations
Ideally experience in home services, multi-unit businesses, or a franchise system
Track record of managing several deadlines simultaneously without dropping details
Clear, warm communication with business owners
Ability to hold people to timelines without friction
Comfort learning software quickly
Experience with GoHighLevel, JobTread, or similar CRM and field-service tools is a plus
Willingness to travel occasionally; travel is light

Benefits

Comp & perks

Health insurance
Dental insurance
Vision insurance
401(k)
401(k) company matching
Paid time off (PTO)
Paid holidays
Team events
Employee purchase discount program
DailyPay (access a portion of earned pay early, with a small fee)
Launch-based bonus
Clear path to NSO Manager as unit count grows
Fully remote work
Light occasional travel