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Zip

Alliance Manager, Commercial Ecosystem

Zip

. Own the day-to-day management of an assigned portfolio of Commercial RSI and MSP partners after recruitment, onboarding, and activation.

Posted 11/11/2026full-timeNew York City • New York • United StatesJuniorMid-Level💰 $142,000 - $176,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing partner relationships and driving revenue growth through effective pipeline generation and account mapping. Proficient in building scalable processes and communication across cross-functional teams to enhance partner enablement and performance.

Highest-signal resume keywords
Partnership ManagementPipeline GenerationAccount MappingSales CollaborationCRM Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business DevelopmentChannel SalesSaaS SalesConsultingAccount Mapping Tools
Soft Skills
Strong Communication SkillsOrganizational SkillsRelationship BuildingDetail-OrientedAccountability
Tools & Technologies
SalesforcePRM PlatformsEcosystem Technology
Industry Keywords
Commercial PartnershipsMSPsStrategic PartnersPrivate Equity RelationshipsField Engagement

About the role

Key responsibilities & impact
  • Own the day-to-day management of an assigned portfolio of Commercial RSI and MSP partners after recruitment, onboarding, and activation.
  • Build relationships across partner sales, delivery, and leadership teams.
  • Develop and manage joint business plans covering pipeline generation, account mapping, field engagement, enablement, implementation capacity, certifications, and revenue goals.
  • Establish recurring operating cadences including pipeline reviews, account mapping sessions, partner business reviews, and field engagement.
  • Build partner-sourced and partner-influenced pipeline.
  • Work with Commercial AEs and sales leadership to identify partner-supported sourcing, influence, implementation, managed services, and expansion opportunities.
  • Identify whitespace across partner customer bases, Zip prospects, and shared target accounts.
  • Generate qualified introductions and repeatable joint sales motions with partner sellers.
  • Manage selected private equity relationships and coordinate portfolio mapping, introductions, workshops, demonstrations, and portfolio company opportunities.
  • Maintain partner activity, attribution, pipeline, and performance data across CRM, PRM, and ecosystem platforms.
  • Support partner enablement and certification following initial onboarding.
  • Build scalable partner processes and communication across Sales, Services, Product, Marketing, and Partnerships.
  • Track partner-sourced and influenced pipeline, services attachment, qualified referrals, implementation performance, and partner productivity.
  • Capture partner and field feedback and improve cross-functional ecosystem operations.

Requirements

What you’ll need
  • 2 to 4 years of experience in partnerships, alliances, channel sales, business development, SaaS sales, consulting, or another relevant commercial role.
  • Experience working with technology companies, consulting firms, systems integrators, MSPs, resellers, or other strategic partners.
  • Strong commercial instincts and an understanding of how partnerships translate into pipeline and revenue.
  • Experience working directly with sales teams and the ability to hold both internal teams and external partners accountable to shared commitments.
  • The ability to independently manage multiple external relationships and internal stakeholders.
  • Strong written and verbal communication skills and comfort working with individual contributors, sales leaders, and executives.
  • A highly organized approach and the ability to operate effectively in a fast growing environment where processes are continuing to evolve.
  • A willingness to get into the details while maintaining focus on the commercial outcomes of the relationship.
  • Experience with Salesforce, PRM platforms, account mapping tools, or ecosystem technology is helpful but not required.
  • Legally authorized to work in the US.

Benefits

Comp & perks
  • Start-up equity
  • 100% health, vision & dental coverage options
  • Catered breakfast, lunch, & dinner
  • Flexible PTO
  • ClassPass membership
  • Monthly commuter benefit
  • Team building events & happy hours
  • Home office stipend
  • Phone/internet reimbursement
  • Paid parental leave
  • Fertility stipend
  • 401k plan