Financial Planning and Analysis

• Design and manage financial models supporting the annual plan, long-range forecast, and multi-product growth strategy
• Partner with Product, Engineering, and GTM leaders to set topline targets, evaluate roadmap investments, and align on strategic priorities
• Model the financial impact of AI products and decisions, including pricing scenarios, unit economics, gross margin, and investment cases
• Create and maintain KPI frameworks tracking product performance and sales efficiency
• Prepare board materials, investor updates, and leadership presentations
• Drive company-wide forecasting and reporting across revenue, expenses, headcount, cash flow, and retention metrics
• Shape financial strategy for Product and partner on Zip's AI strategy, including pricing, packaging, AI revenue forecasting, and inference costs
• Connect product strategy with financial outcomes and support long-range planning and executive and board-level decisions

Strategic Finance Associate – Product

Account Executive

• Serve as a closer, trusted advisor, and product consultant in value-based enterprise sales cycles
• Prospect and use personal networks to generate opportunities and overcome blockers
• Evangelize Zip’s AI-powered enterprise procurement platform and tailor solutions to customer pain points
• Help build team culture and contribute sales best practices
• Become an expert in the Zip platform and deliver product demonstrations
• Develop expertise in the procurement market
• Use sales intelligence and engagement tools to prospect, manage deal cycles, and acquire new customers
• Help shape sales processes in a rapidly growing, early-stage company

Enterprise Account Executive

• Work with prospects day-in-day-out to deliver immense ROI in an efficient, value-based sales cycle
• Prospect and use your network to knock down doors and blockers
• Serve as a product consultant and evangelist, solutioning Zip to meet customer pain points and future needs
• Help build team culture and contribute best practices to the organization
• Become a Zip platform expert and be demo ready
• Learn the procurement market and its evolving solutions
• Use sales intelligence and engagement solutions to prospect, manage deal cycles, and bring on new customers
• Help shape the sales process as part of an early-stage hyper-growth company

Technical Account Manager

• Help the largest customers drive procurement success on the Zip platform
• Define customer business outcomes and partner with customers to deliver those outcomes continuously
• Act as a trusted procurement advisor and thought partner, educating and enabling customers on Zip’s platform and procurement best practices
• Identify champions and build relationships with stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance
• Maintain high customer engagement and satisfaction, focusing on adoption and loyalty
• Manage customer health using data-driven adoption metrics
• Partner with product and engineering to translate business needs into customer solutions while managing expectations
• Train and empower customers to become product specialists and increasingly self-sufficient
• Partner with the renewals team to achieve target NRR
• Continuously improve Customer Success assets and processes

Senior Customer Success Manager – Technical Account Management

• Manage the rapidly growing enterprise customer base across all industries
• Help the largest customers drive procurement success on the Zip platform
• Define customer business outcomes and partner with customers to deliver those outcomes continuously
• Act as a trusted procurement advisor and educate and enable customers on Zip’s platform and procurement best practices
• Identify champions and build relationships with stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance
• Maintain high customer engagement and satisfaction, focusing on adoption and loyalty
• Manage customer health and hedge account risks using data-driven adoption metrics
• Partner with product and engineering to translate business needs into customer solutions while managing expectations
• Train and empower customers to become product specialists and increasingly self-sufficient
• Partner with the renewals team to achieve target GRR
• Continuously improve Customer Success assets and processes

• Hire, lead, and mentor a high-performing Account Executive and Account Management team to exceed goals
• Own forecasting and pipeline health for the segment, working directly in Salesforce and data tools
• Coach qualification discipline (COTM) and diagnose pipeline and execution gaps
• Drive multi-threaded deals and expansion across procurement, finance, and legal through executive sponsorship and structured account planning
• Participate in customer conversations, model discovery, and coach deal strategy in real time
• Design and optimize processes, KPIs, and incentives to improve AE/AM efficiency and performance at scale
• Advocate internally to align Zip’s roadmap with customer needs
• Partner with Sales, CS, Product, and Marketing to drive upsell and cross-sell motions
• Help scale a core GTM function as Zip enters its next phase of growth

Commercial Sales Manager, Account Executive

• Serve as a closer, trusted advisor, and product consultant in value-based enterprise sales cycles
• Prospect through BDR leads, marketing opportunities, and personal networks
• Act as a product evangelist, tailoring Zip's AI procurement platform to customer pain points and future needs
• Help build team culture and contribute sales best practices
• Become an expert in the Zip platform and procurement market
• Use sales intelligence and engagement solutions to prospect, manage deal cycles, and bring on new customers
• Help shape sales processes in an early-stage, hyper-growth company

Strategic Account Executive

Full-stack Engineer

• Lead engineering on critical customer projects, owning scope, sequencing, and delivery timelines
• Ship high-impact features supporting strategic deals and renewals
• Build net-new product capabilities, APIs, exports, notifications, and targeted enhancements
• Partner with core product teams on product scope and prioritization
• Shape Zip’s long-term platform and roadmap through customer-driven product development
• Communicate directly with procurement, finance, and IT customers
• Diagnose customer problems live against real deadlines
• Translate trade-offs between engineering and executive audiences
• Write and ship production code
• Work alongside Field Product Managers and Solutions Consultants

Strategic Finance Associate – Product

Enterprise Account Executive

Enterprise Account Executive

Senior Customer Success Manager – Technical Account Management

Senior Customer Success Manager – Technical Account Management

Commercial Sales Manager, Account Executive

Strategic Account Executive

Software Engineer, Forward Deployed – Entry to Senior Level