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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading and mentoring Account Executive and Account Management teams to achieve revenue targets while optimizing processes and driving customer engagement. Proficient in utilizing Salesforce and data tools for pipeline management and operational rigor.
Highest-signal resume keywords
Account Management LeadershipSalesforce ProficiencyPipeline DiagnosticsSaaS Sales ExperienceCustomer Portfolio Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Target AchievementQualification FrameworksAccount PlanningKPI DesignData Analysis
Soft Skills
CoachingMentoringCollaborationStrategic Thinking
Tools & Technologies
SalesforceGongNotionClaude
Industry Keywords
ProcurementFinanceLegalFast-Growth SaaSCustomer Engagement
About the role
Key responsibilities & impact- Hire, lead, and mentor a high-performing Account Executive and Account Management team to exceed goals
- Own forecasting and pipeline health for the segment, working directly in Salesforce and data tools
- Coach qualification discipline (COTM) and diagnose pipeline and execution gaps
- Drive multi-threaded deals and expansion across procurement, finance, and legal through executive sponsorship and structured account planning
- Participate in customer conversations, model discovery, and coach deal strategy in real time
- Design and optimize processes, KPIs, and incentives to improve AE/AM efficiency and performance at scale
- Advocate internally to align Zip’s roadmap with customer needs
- Partner with Sales, CS, Product, and Marketing to drive upsell and cross-sell motions
- Help scale a core GTM function as Zip enters its next phase of growth
Requirements
What you’ll need- 2+ years of experience leading Account Management or Sales teams with proven success hitting revenue targets
- Track record of managing high-volume customer portfolios with both velocity and quality
- Operational rigor with qualification frameworks, pipeline diagnostics, account-planning cadence, and hands-on data work
- Experience selling into procurement, finance, accounting, IT, or legal
- Experience in fast-growth SaaS, with comfort navigating ambiguity and moving quickly
- Passion for developing early-career sellers
- Familiarity with Salesforce, Gong, Notion, Claude, and other modern sales tools (nice to have)
Benefits
Comp & perks- Start-up equity
- Health, vision & dental coverage
- Commuter benefit
- Flexible PTO
- Apple equipment plus home office stipend
- 5% Employer Pension Contribution
