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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in enterprise software implementation and solutions architecture, with a strong focus on project governance, stakeholder management, and customer satisfaction. Proven ability to mentor teams and drive standardization while adapting to complex organizational needs.
Highest-signal resume keywords
Enterprise Software ImplementationSolutions ArchitectureProject GovernanceERP IntegrationsLeadership Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Software ImplementationSolutions ArchitectureProject GovernanceERP IntegrationsMethodology DesignQuality Assurance StandardsRisk ManagementKPI DevelopmentCompliance RequirementsCustomer Satisfaction
Soft Skills
MentorshipCommunicationNegotiationConflict ResolutionStakeholder Management
Tools & Technologies
WorkdayNetSuiteSAPOracle
Industry Keywords
SaaSB2BProfessional ServicesImplementation TeamsGlobal RolloutsAP AutomationSupply Chain Workflows
Tech Stack
Tools & technologiesERPOracle
About the role
Key responsibilities & impact- Serve as Executive Sponsor and senior implementation authority on strategic, Fortune 500, and highly customized enterprise deployments
- Partner with C-suite executives and customer stakeholders to navigate organizational complexity, mitigate deployment risk, and ensure time-to-value
- Evaluate delivery methodologies and design scalable processes for discovery, solution architecture, workflow design, and testing
- Drive standardization across implementation teams while preserving flexibility
- Mentor and coach Senior Implementation Managers and Solutions Architects
- Provide strategic guidance on project governance, stakeholder management, and technical delivery
- Partner with Sales, Product, Engineering, and Customer Success leadership
- Translate implementation learnings and customer feedback into product roadmap inputs and pre-sales scoping improvements
- Establish project health monitoring, risk escalation frameworks, and quality assurance standards
- Maintain exceptional customer satisfaction and net revenue retention
Requirements
What you’ll need- 10+ years of experience in enterprise software implementation, professional services, solutions architecture, or management consulting
- At least 4+ years in a senior leadership or director-level capacity at a SaaS or B2B enterprise technology company
- Demonstrated success overseeing complex, multi-workstream deployments for large-scale enterprises
- Experience with major ERP integrations such as Workday, NetSuite, SAP, or Oracle
- Experience with global rollouts and complex compliance and security requirements
- Track record of scaling professional services or implementation teams by designing methodologies, playbooks, and KPIs
- Exceptional mentorship and leadership development focus
- Outstanding communication, negotiation, and conflict-resolution skills
- Comfortable managing scope creep and guiding C-level customer stakeholders
- Familiarity with procurement, finance, accounting, AP automation, or supply chain workflows is a strong plus
- Willingness and ability to come into the downtown San Francisco or NYC office 3 days per week
- Legally authorized to work in the US
Benefits
Comp & perks- Generous equity packages / start-up equity
- Health, vision & dental coverage options
- Catered breakfast, lunch, & dinner
- Flexible PTO
- ClassPass membership
- Monthly commuter benefit
- Team building events & happy hours
- Home office stipend
- Phone/internet reimbursement
- Hybrid model + 5 flexible remote days per quarter
- Paid parental leave
- Employee Assistance Program (EAP)
- Unlimited AI token usage
- 401k plan
- Autonomy, ownership, and results-focused work environment