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About the role
Key responsibilities & impact- Respond promptly to inbound sales calls, emails, and questions on the client's social channels.
- Understand each prospect’s interests, questions, budget, and purchase timeline.
- Explain products clearly, answer questions, prepare quotes, and close sales when the prospect is ready.
- Connect prospects who would benefit from an in-person demo with an appropriate affiliate.
- Refer prospects who need a higher-level conversation to an executive, with a clear summary of their needs and prior discussion.
- Track inquiries, sales, referrals, and handoffs accurately in GoHighLevel.
- Coordinate with the operations team on product availability, shipping, and customer handoffs.
- Share common customer questions and objections with the team.
- Own each inquiry through the sale or handoff.
Requirements
What you’ll need- Experience handling inbound sales inquiries and closing products that require consultation.
- Clear, professional communication by phone, email, and social media.
- Good judgment about when to close directly and when to refer a prospect.
- Strong organization and consistent follow-through before a sale or handoff.
- Comfort using a CRM; experience with GoHighLevel is a plus.
- Sound judgment about product claims and a customer-first approach.
- Interest in meditation, sound, recovery, or wellness.
- Preferred: Experience selling to consumers, wellness businesses, hospitality buyers, or other commercial customers.
Benefits
Comp & perks- Work remotely Monday - Friday, 40 hours a week (no weekends)
- Vacation: 10 business days a year
- Holidays: 5 National Holidays a year
- Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
- Parental Leave
- Health Care Reimbursement
- Active Lifestyle Reimbursement
- Quarterly Home Office Reimbursement
- Payroll Deduction Purchase Plans
- Longevity Bonus
- Continuous Learning Bonus
- Access to Training and Professional Development Platforms