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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing international logistics, including cross-border shipping, customs documentation, and freight negotiation. Proficient in utilizing ERP or TMS systems for data analysis and logistics improvements.
Highest-signal resume keywords
International Freight ManagementCustoms Documentation ExpertiseNegotiation SkillsSpanish FluencyLogistics Process Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cross-Border ShippingHTS ClassificationFreight ForwardingCustoms ComplianceAir Freight ManagementOcean Freight ManagementGround Freight ManagementData AnalysisMulti-Store Rollout LogisticsLean Manufacturing Principles
Soft Skills
Clear CommunicationProblem-SolvingCollaboration
Tools & Technologies
ERP SystemsTransportation Management Systems (TMS)Spreadsheets
Certifications & Qualifications
Customs Broker CertificationTrade Compliance Certification
Industry Keywords
IMMEXTemporary Import ProgramsDuty-Deferral ProgramsCustom ManufacturingRetail Rollouts
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Own every northbound and southbound movement between Mexico operations, partner plants, and the US facility, from pickup to final delivery.
- Plan cross-border movements around plant schedules, border hours, carrier capacity, and installation dates.
- Manage US and Mexican customs brokers, transfer carriers, bonded or in-bond moves, and border hand-offs.
- Track crossings and escalate holds, inspections, or document discrepancies.
- Coordinate temporary imports and returns, including IMMEX tooling, fixtures, and display samples.
- Quote, book, and manage international air, ocean, and ground freight.
- Manage freight forwarders and NVOCCs, including bookings, cutoffs, sailings, flights, and transit commitments.
- Manage container planning, receiving, drayage, chassis, demurrage, detention, air-freight details, and restrictions.
- Manage domestic parcel, LTL, full truckload, flatbed, hotshot, white-glove, and final-mile freight.
- Build the carrier and broker bench; negotiate rates, service terms, and accessorial charges.
- Schedule deliveries and dock appointments and plan multi-store rollouts and phased deliveries.
- Track shipments and communicate status and exceptions to project management.
- Coordinate with the Warehouse Manager on pack-out readiness, staging, loading, and pickup windows.
- Own shipping and customs documentation, including commercial invoices, packing lists, certificates of origin, BOLs, pedimentos, and carta porte.
- Manage HTS classification, country of origin, valuation, duties, USMCA, and temporary-import programs with customs brokers.
- Monitor tariff and border-requirement changes and maintain auditable shipment records.
- Serve as the point of contact between Mexico operations, manufacturers, brokers, forwarders, and the Vista shop.
- Communicate in Spanish with plants, drivers, and brokers.
- Confirm plant readiness, ship dates, packaging, labeling, and documentation.
- Translate project and installation calendars into transportation plans.
- Support vendor and plant onboarding.
- Own landed costs, audit freight and brokerage invoices, dispute errors, and report freight metrics.
- File and pursue freight and cargo damage claims.
- Provide quoting support for bids by lane and product type.
- Implement daily logistics improvements using 3S and 2 Second Lean principles.
- Document standard work, create before-and-after improvement videos, remove process waste, and measure results.
Requirements
What you’ll need- 5+ years in logistics, traffic, or supply chain, including direct ownership of international freight.
- Hands-on experience with US–Mexico cross-border shipping: brokers, crossings, transfer carriers, and the documents each move requires.
- Working knowledge of all three modes — air, ocean, and ground — and the judgment to pick the right one for the date and the budget.
- Experience with customs documentation and trade compliance, including HTS classification, country of origin, and USMCA treatment.
- Proven record negotiating rates and managing carriers, brokers, and forwarders.
- Strong with spreadsheets and comfortable in an ERP or TMS; able to pull and use numbers, not just read them.
- Clear written and verbal communication with plants, carriers, customers, and the shop floor.
- Valid passport and willingness to travel to Mexico and the border as needed.
- Professional fluency in Spanish, written and spoken. (Preferred)
- Background in custom manufacturing, millwork, metal fabrication, store fixtures, or retail rollouts. (Preferred)
- Experience with multi-store rollout logistics and phased delivery schedules. (Preferred)
- Familiarity with IMMEX, temporary import, or duty-deferral programs. (Preferred)
- Experience managing oversized, fragile, or high-value crated freight. (Preferred)
- Exposure to lean manufacturing, 3S, or 2 Second Lean. (Preferred)
- Customs broker or trade compliance certification, or equivalent coursework. (Preferred)
Benefits
Comp & perks- Work remotely Monday - Friday, 40 hours a week (no weekends)
- Vacation: 10 business days a year
- Holidays: 5 National Holidays a year
- Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
- Parental Leave
- Health Care Reimbursement
- Active Lifestyle Reimbursement
- Quarterly Home Office Reimbursement
- Payroll Deduction Purchase Plans
- Longevity Bonus
- Continuous Learning Bonus
- Access to Training and Professional Development Platforms
