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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong English communication skills and adaptability in tone to engage diverse customers effectively. Proven ability to meet sales goals through cold calling and lead generation while utilizing Salesforce for tracking activities.
Highest-signal resume keywords
Cold Calling ExperienceSalesforce FamiliarityLead Generation SkillsExcellent English Communication SkillsCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Cold CallingAppointment SettingLead GenerationSales TechniquesScript Following
Soft Skills
Great Listening SkillsPositive MindsetResilienceCoachabilitySelf-Motivation
Tools & Technologies
SalesforceAuto-DialersFive9
Industry Keywords
Call Center ExperienceCustomer ServiceSales-Related RolesHome Assessments
Tech Stack
Tools & technologiesSpark
About the role
Key responsibilities & impact- Make 250 to 300 calls a day through an auto-dialer
- Spark homeowners' interest in lowering their energy bill and book home assessments
- Turn objections into opportunities and keep conversations going
- Adapt tone and style to connect with people across different US regions
- Follow scripts and SOPs and keep activity updated in Salesforce
- Hit weekly goals and climb the team leaderboard
- Improve skills through coaching, call reviews and feedback
- Complete a one-week training program, review recorded sales calls and pass a final assessment
Requirements
What you’ll need- Excellent English communication skills
- Great listening skills and ability to adapt tone to different people, accents and personalities
- Up to 1–2 years of experience in call center, customer service or sales-related roles; recent graduates and career starters welcome
- Positive, resilient mindset
- Coachable and curious
- Self-motivated and disciplined enough to work from home
- Own reliable computer and stable, high-speed internet connection
- Based in Latin America
- Experience with cold calling, appointment setting or lead generation is nice to have
- Previous experience talking with US customers is nice to have
- Familiarity with Salesforce or auto-dialers such as Five9 is nice to have
Benefits
Comp & perks- Base salary plus commissions; top performers can double their monthly income through commissions
- Real growth opportunities
- Professional sales training and hands-on coaching
- 100% remote work from anywhere in Latin America
- Fun, competitive culture with leaderboards, challenges and recognition for top performers
- All the tools you need
- Vacation: 10 business days a year
- Holidays: 5 National Holidays a year
- 5 Company Holidays a year
- Parental Leave
- Health Care Reimbursement
- Active Lifestyle Reimbursement
- Quarterly Home Office Reimbursement
- Payroll Deduction Purchase Plans
- Longevity Bonus
- Continuous Learning Bonus
- Access to Training and Professional Development Platforms