Director, Human Resources

Ziply Fiber

. Set the vision and strategy for HR Operations and lead execution and continuous improvement .

Posted 10/31/2026full-timeRemote • United StatesLead💰 $139,400 - $190,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Operations, including strategy development, employee relations, and compliance with employment laws across multiple states. Proven ability to lead and mentor HR teams while leveraging data-driven insights to enhance employee satisfaction and operational efficiency.

Highest-signal resume keywords

HR Operations LeadershipEmployee Relations ManagementBenefits and Compensation OversightHRIS and Analytics ProficiencyStrategic Thinking and Decision-Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Human Resources ManagementWorkforce Data AnalysisBenefits AdministrationConflict ResolutionProject ManagementChange ManagementCompliance with Employment LawsVendor ManagementBudget OversightHRIS Proficiency

Soft Skills

Coaching and MentoringExceptional JudgmentStrong Communication SkillsAttention to DetailOrganizational Skills

Tools & Technologies

Microsoft OfficeExcelHRIS PlatformsAutomation ToolsAI Tools

Industry Keywords

Employee Lifecycle ProcessesService DeliveryHigh-Performing CultureLeadership SuccessionMarket Benchmarking

About the role

Key responsibilities & impact

Set the vision and strategy for HR Operations and lead execution and continuous improvement
Lead the HR Operations function, setting strategy and priorities aligned with company and department goals
Lead a multi-disciplinary HR team spanning operations, business partnering and employee relations
Coach, mentor and develop HR team members, building a high-performing culture and leadership succession
Own the HR operating model, including HR administration, service delivery, HRIS and technology, workforce data and analytics, and employee-lifecycle process standards
Identify and adopt AI and automation tools to improve HR efficiency and service delivery
Oversee benefits and compensation strategy and administration, including salary structures, market benchmarking, incentive and bonus programs, health and welfare and retirement plans, vendor and broker management, open enrollment, and cost and budget management
Partner with executives and business leaders, providing data-driven recommendations to improve employee satisfaction, retention and sustained employee growth
Oversee HR business partner support and employee relations, including investigations and conflict resolution
Ensure compliance with federal, state and local employment laws across Washington, Oregon, Idaho, Montana, Arizona and Illinois, and future expansion states
Drive career development, management and leadership training, and performance management initiatives, and measure their impact
Foster cross-department collaboration and consistent communication of initiatives, policies and current events
Perform other duties required to support the business and evolving organization

Requirements

What you’ll need

Bachelor’s degree in Human Resources, Business Administration or a related field
10+ years of progressive Human Resources (HR) experience, including HR operations, HR business partner or equivalent roles
5+ years of senior management experience leading managers and multi-disciplinary teams in a similar industry or profession
5+ years of experience overseeing benefits and compensation programs, including plan administration, vendor management and budget oversight
Working knowledge of federal, state and local employment laws and regulations, including experience supporting compliance across multiple states
Experience overseeing employee relations, including workplace investigations and conflict resolution
Exceptional judgment, decision-making, executive presence, coaching, strategic thinking, and project and change management skills
Demonstrated analytical capabilities, with the ability to use workforce data to provide data-driven recommendations
Demonstrated excellence in problem solving and the follow-up necessary to resolve problems
Ability to maintain the highest level of confidentiality
Strong Microsoft Office skills, with advanced skills in Excel
Experience with HRIS and analytics platforms
Proven ability to lead in a fast-paced environment and meet or exceed deadlines
Strong verbal and written communication, including the ability to influence and present to executives
Attention to detail and organizational skills
Ability to work independently and apply sound judgment and reasoning to complex situations
Ability to lead through change and adjust to rapidly changing priorities and schedules
Commitment to excellent customer service and building a service-oriented HR team
Applicants must be currently authorized to work in the US for any employer; sponsorship is not available
Pre-employment background check required
Pre-employment drug screening may be required

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401k
Flexible spending account
Paid sick leave
Paid time off
Parental leave
Quarterly performance bonus
Training
Career growth programs
Education reimbursement programs
Target annual bonus