Local Government Relations Manager

Ziply Fiber

. Build and maintain relationships with local governments, public works departments, utilities, community leaders, chambers of commerce, economic development councils, and community groups .

Posted 9/23/2026full-timeRemote • United StatesMid-LevelSenior💰 $85,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management and relationship-building capabilities with local governments and community stakeholders, while effectively navigating permitting and construction processes. Possesses excellent communication and problem-solving skills to support network expansion and address community issues.

Highest-signal resume keywords

Project ManagementLocal Government CoordinationCustomer Service SkillsMicrosoft Office 365 ApplicationsPublic Policy Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementGovernmental Processes NavigationPermittingConstruction OversightMunicipal CoordinationAnalytical SkillsProblem-SolvingCustomer Support ExperienceRelationship BuildingCommunity Engagement

Soft Skills

CollaborationVerbal CommunicationWritten CommunicationOrganizational SkillsIntegrity

Certifications & Qualifications

Valid Driver's LicenseAuto Insurance

Industry Keywords

Public WorksUtilitiesEconomic DevelopmentCommunity GroupsRight-of-WayPole AttachmentJoint UseConstruction CoordinationLocal InsightChambers of Commerce

About the role

Key responsibilities & impact

Build and maintain relationships with local governments, public works departments, utilities, community leaders, chambers of commerce, economic development councils, and community groups
Support network expansion by navigating permitting, right-of-way, construction coordination, and community issues
Serve as a liaison across multiple jurisdictions and provide local insight to internal teams
Support local leadership in resolving right-of-way, permitting, pole attachment/joint use, and related issues
Track field issues, inquiries, and complaint-resolution performance
Meet with mayors, city council members, county commissioners, administrators, and staff to communicate Ziply Fiber’s vision and plans and obtain support for initiatives
Act as the principal contact for Network Operations on local government issues and constituent inquiries
Work with residents and businesses to resolve construction-related issues and create mutually beneficial solutions
Support active build areas by coordinating with cities, counties, and communities
Lead and manage projects and tasks while representing Ziply Fiber
Perform other duties required to support the business and evolving organization

Requirements

What you’ll need

High school diploma or GED
3–5 years’ experience working in a customer support centric environment
Demonstrated experience working directly with local governments, public works departments, utilities, and/or agencies involved in right-of-way, permitting, construction oversight, or municipal coordination
Experience navigating governmental processes, municipal codes, public works standards, and utility coordination requirements across multiple jurisdictions
Public policy/compliance implementation experience
Strong knowledge of Microsoft Office 365 Applications
Ability to lead and manage projects and tasks while effectively representing Ziply Fiber
Must have and maintain a valid driver’s license, auto insurance, and satisfactory driving record
Relevant training or experience may be considered in lieu of a preferred bachelor’s degree
Applicants must be currently authorized to work in the US for any employer
Must demonstrate a high degree of personal and professional integrity
Ability to work independently and with cross-functional teams
Strong problem-solving, partnership, collaboration, verbal and written communication, analytical, organizational, and customer service skills
Extensive portfolio of relationships across state and local government
Ability to work within critical deadlines and adjust to rapidly changing priorities and schedules
Ability to occasionally lift or move up to 25 pounds

Benefits

Comp & perks

Medical
Dental
Vision
401k
Flexible spending account
Paid sick leave
Paid time off
Parental leave
Quarterly performance bonus
Training
Career growth and education reimbursement programs