Implementation Consultant

Zirous

. Work on varied projects as a full-time consultant across different project lengths and client industries .

Posted 11/2/2026full-timeWest Des Moines • Iowa • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and customizing RevOps tools, integrating platforms, and managing service delivery solutions. Strong analytical skills and the ability to translate business requirements into technical solutions while maintaining excellent client relationships.

Highest-signal resume keywords

RevOps Tool ConfigurationAPI IntegrationsService Delivery SolutionsProject ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirement GatheringConfigurationCustomizationData MigrationTroubleshootingTechnical DocumentationWorkflow AutomationReporting DesignBusiness Needs PrioritizationTechnical Solution Translation

Soft Skills

Excellent CommunicationInterpersonal SkillsAnalytical SkillsProblem-Solving SkillsCustomer-Centric Approach

Tools & Technologies

Adobe MarketoHubSpotSalesforceZendeskE-Commerce PlatformsAsset Management SystemsCRMsWeb ServicesAPIsAutomation Tools

Certifications & Qualifications

Adobe Marketo CertificationHubSpot CertificationSalesforce CertificationZendesk Certification

Industry Keywords

Revenue OperationsConsultingService DeliveryClient EngagementTechnical Demos

About the role

Key responsibilities & impact

Work on varied projects as a full-time consultant across different project lengths and client industries
Serve as the client’s main point of contact
Establish trust and proactively communicate project status, timelines, roadblocks, and recommendations
Facilitate client meetings and elicit requirements
Translate and simplify requirements based on client needs
Define project scope and objectives and prioritize client business needs
Configure and customize RevOps tool instances
Set up user roles, groups, and permissions
Configure workflows, triggers, automations, and macros
Design and implement custom fields, forms, and reporting
Integrate platforms with asset management systems, CRMs, e-commerce platforms, and other business systems using APIs, apps, and native integrations
Plan and execute data migrations
Lead the technical portion of demos and articulate value and key functionalities
Engage with prospects, address concerns, provide resources, and follow up with calls to action
Work with Project/Resource Managers and Sales to align stakeholders and ensure project success
Provide expert-level troubleshooting and support during and after implementation
Advise clients on best practices and identify optimization and efficiency opportunities
Assist with training client administrators and end-users
Create documentation for configured solutions and best practices
Build and maintain collaborative client relationships as a trusted advisor
Stay current with new features, products, and industry trends

Requirements

What you’ll need

Bachelor's degree in Computer Science, Management Information Systems, Business & Technology Consulting, or a related field, or equivalent practical experience
2+ years of experience successfully implementing revenue operations or services delivery solutions in a consulting or in-house role
Proven experience with service delivery platform requirement gathering, configuration, customization, and administration
Strong analytical and problem-solving skills
Ability to translate business requirements into technical solutions
Excellent communication, presentation, and interpersonal skills
Ability to explain complex technical concepts to non-technical audiences
Experience with API integrations and web services for connecting Zendesk with other systems is highly desirable
Project management experience
Ability to prioritize tasks, manage timelines, and mitigate risks
Adobe Marketo, HubSpot, Salesforce, or Zendesk certifications are a significant plus
Ability to work independently and as part of a team in a fast-paced environment
Strong customer-centric approach
Interest in learning new tools and technology based on business and client needs
Local candidates in the Des Moines, Iowa metropolitan area are preferred; remote applicants must demonstrate successful remote-work performance and substantial experience with relevant technology partnership platforms and industry standards

Benefits

Comp & perks

Insurance benefits including a 401(k) retirement plan with an employer match
Collaborative environment with strategists and technical experts
On-site snacks and beverages
Small group activity options outside of work, including golf league, bowling league, volleyball league, craft club, and public speaking club
Employee of the Month and Employee of the Year awards with bonus amounts
Lunch and Learns with company-paid lunches
Casual dress
Flexible schedule
Hybrid model of in-office and work from home days
Flexible time off (FTO) / Unlimited time off
Paid holidays
Company swag
Cell phone subsidy and Verizon discounts
Learning from and collaborating with experienced colleagues