Revenue Operations Consultant

Zirous

. Work on varied projects as a full-time consultant across different project lengths and client industries .

Posted 10/31/2026full-timeWest Des Moines • Iowa • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in configuring and customizing RevOps tools, integrating platforms, and managing service delivery solutions. Strong analytical skills and the ability to translate business requirements into technical solutions while maintaining excellent client relationships.

Highest-signal resume keywords

RevOps Tools ConfigurationAPI IntegrationsService Delivery Solutions ImplementationProject ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MigrationRequirements GatheringTroubleshootingCustom Fields ConfigurationWorkflow AutomationReportingUser Roles ManagementE-commerce Platform IntegrationWeb ServicesTechnical Documentation

Soft Skills

Analytical SkillsProblem-SolvingCommunication SkillsInterpersonal SkillsPresentation Skills

Tools & Technologies

ZendeskServiceNowFreshdeskAdobe MarketoHubSpotSalesforce

Certifications & Qualifications

Zendesk CertificationServiceNow CertificationFreshdesk Certification

Industry Keywords

Client ConsultingProject Scope DefinitionBusiness Needs AnalysisOptimization OpportunitiesTechnical Solutions

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Work on varied projects as a full-time consultant across different project lengths and client industries
Serve as the client's main point of contact and communicate project status, timelines, roadblocks, and recommendations
Facilitate client meetings and elicit, translate, simplify, and prioritize requirements
Define project scope and objectives based on client business needs
Configure and customize RevOps tools, including user roles, groups, permissions, workflows, triggers, automations, macros, custom fields, forms, and reporting
Integrate platforms with asset management systems, CRMs, e-commerce platforms, and other business systems using APIs, apps, and native integrations
Plan and execute data migrations
Lead the technical portions of client demos and follow up with resources and calls to action
Collaborate with Project/Resource Managers, Sales, and other internal teams
Provide expert troubleshooting and support during and after implementation
Advise clients on best practices and identify optimization and efficiency opportunities
Develop and deliver training for client administrators and end-users
Create documentation for configured solutions and best practices
Build and maintain strong client relationships as a trusted advisor
Stay current with new features, products, and industry trends

Requirements

What you’ll need

Bachelor's degree in Computer Science, Management Information Systems, Business & Technology Consulting, or a related field, or equivalent practical experience
2+ years of experience successfully implementing service delivery solutions such as Zendesk, ServiceNow, or Freshdesk
Experience gathering requirements, configuring, customizing, and administering service delivery platforms
Strong analytical and problem-solving skills
Ability to translate business requirements into technical solutions
Excellent communication, presentation, and interpersonal skills
Ability to explain complex technical concepts to non-technical audiences
Experience with API integrations and web services for connecting Zendesk with other systems is highly desirable
Project management experience, including prioritizing tasks, managing timelines, and mitigating risks
Adobe Marketo, HubSpot, Salesforce, or Zendesk certifications are a significant plus
Ability to work independently and as part of a team in a fast-paced environment
Strong customer-centric approach
Interest in learning new tools and technology based on business and client needs

Benefits

Comp & perks

Insurance benefits including a 401(k) retirement plan with an employer match
Collaborative environment with strategists and technical experts
On-site snacks and beverages
Small group activity options, including golf league, bowling league, volleyball league, craft club, and public speaking club
Employee of the Month and Employee of the Year awards with bonus amounts
Company-paid Lunch and Learns
Casual dress
Flexible schedule
Hybrid model of in-office and work-from-home days
Flexible time off (FTO) — unlimited time off
Paid holidays
Company swag
Cell phone subsidy and Verizon discounts
Competitive compensation package