Commissions Manager

Zocdoc

. Own the commission lifecycle for Sales and eligible go-to-market teams, from calculations and reconciliations through approvals, payroll submissions and employee statements.

Posted 11/5/2026full-timeNew York City • New York • United StatesSeniorLead💰 $140,700 - $190,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in incentive compensation management, including commission modeling, platform implementation, and data governance. Proficient in collaborating with cross-functional teams to streamline compensation processes and ensure accurate commission delivery.

Highest-signal resume keywords

Incentive Compensation ManagementCommission ModelingPlatform ImplementationAdvanced Excel SkillsSalesforce Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commission AdministrationEligibility RulesCrediting LogicData ValidationPayroll HandoffsReconciliationsApproval ControlsSQLAutomated Data PipelinesData Design

Soft Skills

Strong Communication SkillsAttention to DetailSound JudgmentAbility to Manage Competing PrioritiesCollaboration

Tools & Technologies

CaptivateIQSpiffVaricentXactlyCRM SystemsHRIS SystemsFinance SystemsBilling SystemsGenerative AI ToolsGoogle Sheets

Industry Keywords

Sales OperationsRevenue OperationsSaaSMarketplace Revenue ModelsConsumption-Based Revenue Models

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Own the commission lifecycle for Sales and eligible go-to-market teams, from calculations and reconciliations through approvals, payroll submissions and employee statements.
Translate approved compensation plans into clear rules, documentation and reliable system configurations; maintain participant and plan-assignment data.
Lead the move from spreadsheet-based administration to an enterprise incentive compensation management platform, including requirements, vendor evaluation, business case development, data design, historical migration, parallel testing, training and rollout.
Partner with Commercial Operations, business-unit leaders, Sales leadership and Finance to simplify 25+ legacy compensation structures into a scalable menu of core plan archetypes.
Establish dependable data flows and governance across CRM, HRIS, Finance and billing systems; automate eligibility and crediting logic, including effective-dated territories, split credits, caps, accelerators and clawbacks.
Maintain strong approval and audit controls; investigate discrepancies, manage exceptions and disputes, and coordinate fair, well-documented resolutions.
Coordinate annual plan transitions, fiscal-year rollovers, quota and territory alignment, and mid-year organizational changes with Sales leadership, Revenue Operations, Payroll and People Operations.
Partner with Finance on payout forecasting, expense accruals and plan-performance analysis, and improve processes to reduce manual effort while maintaining accurate, on-time commission delivery.
Report to the Sr. Director, Commercial Operations.

Requirements

What you’ll need

8+ years of relevant experience in incentive compensation, Sales or Revenue Operations, or Finance, including direct ownership of recurring commission administration across multiple plans.
End-to-end commission modeling and operations experience, including eligibility and crediting rules, reconciliations, approval controls and payroll handoffs.
Experience owning or functionally leading an incentive compensation platform implementation, including requirements, configuration, data validation, testing and rollout.
Experience with platforms such as CaptivateIQ, Spiff, Varicent or Xactly is preferred.
Advanced Excel or Google Sheets skills and confidence investigating CRM and operational data.
Experience with Salesforce, SQL and automated data pipelines is a plus.
Experience handling complex or large-scale commission programs.
Familiarity with SaaS, marketplace or consumption-based revenue models is valuable.
Strong written and verbal communication skills, with the ability to explain complex compensation mechanics to employees, leaders and cross-functional partners.
Sound judgment, exceptional attention to detail, and respect for confidential compensation information.
Ability to manage competing priorities, build alignment across teams and improve workflows while maintaining dependable controls.
Ability to use approved generative AI tools to support documentation, analysis and workflow improvement, while validating outputs and protecting confidential data.
A bachelor’s degree in finance, accounting, business or a related field, or equivalent practical experience.

Benefits

Comp & perks

Flexible, hybrid work environment at our convenient Soho location
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch every day along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified