Zocdoc

Product Designer

• Define and lead design direction across complex, multi-team product areas
• Identify high-leverage opportunities and guide teams toward impactful solutions
• Partner with product, engineering, data, and leadership to shape strategy and influence roadmaps
• Design and oversee cohesive, end-to-end experiences across marketplace, provider, and practice products
• Establish and evolve design systems, frameworks, and patterns
• Elevate quality through hands-on work, critique, and mentorship
• Drive efficient delivery and guide tradeoffs between speed, fidelity, and scalability
• Lead integration of AI-native workflows and emerging tools to accelerate concept-to-production cycles

Principal Product Designer – Provider Platform

Operations

• Own and optimize the recruiting technology stack, including Gem, Greenhouse, and BrightHire
• Identify gaps, evaluate and recommend tools or integrations, and manage vendor relationships
• Build and maintain integrations across recruiting systems
• Design and maintain a knowledge management system with playbooks, SOPs, onboarding materials, and process documentation
• Build recruiting dashboards and define metrics including pipeline health, time-to-fill, source effectiveness, quality of hire, and funnel conversion
• Ensure data integrity and trustworthy, self-service reporting
• Turn recruiting data into actionable recommendations
• Streamline end-to-end recruiting processes and improve candidate and hiring-team experience
• Partner with Legal, People Systems, and Total Rewards on processes and compliance
• Collaborate with TA managers and leaders to standardize processes globally
• Manage and develop 2 Recruiting Coordinators, with the team expected to grow

Senior Manager, Talent Operations

Data Scientist

• Design and analyze marketing attribution studies, incrementality tests, and rigorous experiments, including geo tests, lift studies, and A/B tests
• Quantify the impact of Zocdoc's marketing investments and translate results into business recommendations
• Analyze performance across paid, owned, and brand channels and across patient and provider audiences
• Identify trends, quantify impact, and recommend marketing optimizations
• Build and evolve brand measurement frameworks, including brand lift studies, media mix modeling, and awareness tracking
• Evaluate engagement, activation, rebooking, and long-term retention across customer and provider audiences and CRM touchpoints
• Identify opportunities to improve the marketplace experience and business outcomes
• Collaborate with Analytics Engineering and Data Engineering to build and operationalize marketing performance data assets and dashboards
• Create presentations, dashboards, and recommendations that influence leadership-level strategic decisions
• Partner with Marketing, Product, Finance, and Engineering to ensure measurement rigor and actionable outcomes
• Independently own complex analytical workstreams as a senior individual contributor

Senior Data Scientist, Marketing

Recruitment

• Lead talent acquisition for Sales, Customer Experience, and supporting operational functions including RevOps, Account Management, and Enablement
• Act as a strategic advisor and thought partner to C-Suite and senior revenue leaders
• Translate business goals into workforce plans, headcount forecasts, and proactive talent pipelines
• Lead, mentor, and elevate a team of recruiters
• Partner with GTM leaders, RevOps, and Finance to build multi-quarter headcount forecasts and model capacity
• Define profiles for revenue-generating and customer-facing teams
• Build and refine competency-based evaluation frameworks, structured interview kits, and scorecard criteria
• Coach, mentor, and manage full-cycle recruiters
• Manage team capacity, conduct performance development, and maintain an inclusive team culture
• Evaluate operational efficiency and recruiter workflows
• Assess and evolve team structure as hiring volume changes
• Guide leadership searches from Manager through Senior Director levels across Sales and CX
• Liaise with external agency partners
• Track, analyze, and present recruitment metrics including pipeline velocity, conversion rates, source mix, and offer acceptance
• Highlight successes and proactively eliminate recruitment bottlenecks

Senior Manager, Go-to-Market Recruiting

Full-stack Engineer

• Own the technical architecture for a major Provider Engagement Platform domain, such as practice intelligence APIs, recommendation serving, orchestration, or AI-assisted management
• Design data pipelines that compute engagement signals, aggregate practice profiles, and feed downstream systems
• Integrate Data Science ML models into production through model serving, feature pipelines, monitoring, and feedback loops
• Define APIs and contracts between platform services and product surfaces
• Lead complex cross-team projects and drive alignment on technical direction
• Make build-vs-buy decisions for infrastructure components
• Own platform roadmapping, prototyping, and leading 0-1 projects spanning data infrastructure, ML integration, and product surfaces
• Design and build the unified practice intelligence layer and real-time profiles for personalization and recommendations
• Architect event pipelines that capture engagement signals, compute health scores, and feed downstream ML models
• Analyze and decompose complex product challenges to drive sound design decisions
• Work hands-on with the team and ship production code
• Collaborate with engineers, product managers, designers, and data scientists
• Mentor engineers and provide thoughtful feedback

Staff Software Engineer, Provider Engagement

Data Engineer

• Build the data platform connecting Zocdoc products with analytics, machine learning, and operational systems.
• Build APIs, libraries, schemas, services, and supported workflows that help engineers publish and use data safely.
• Design, build, and operate developer tooling, contract workflows, APIs, SDKs, generated types, and validation tools.
• Improve event-driven data paths using Kafka, Avro, and schema registries with clear delivery semantics, compatibility rules, and safe schema evolution.
• Move curated warehouse or lakehouse data into products and operational systems through reliable reverse ETL and data activation paths.
• Build compliance capabilities including data classification, deletion and masking workflows, access controls, audit trails, and policy enforcement.
• Write infrastructure as code and operate platform services in AWS.
• Improve service-level indicators, alerts, dashboards, runbooks, and on-call response.
• Partner with internal users, document supported workflows, review designs and code, and help teammates build adoptable systems.

Senior Software Engineer, Data

• Build Zocdoc’s talent operations function from scratch
• Own and optimize the recruiting technology stack, including Gem, Greenhouse, and BrightHire
• Evaluate tools and integrations and manage vendor relationships
• Build and maintain integrations across recruiting systems
• Design and maintain playbooks, SOPs, onboarding materials, and process documentation
• Build recruiting dashboards and define metrics including pipeline health, time-to-fill, source effectiveness, quality of hire, and funnel conversion
• Ensure data integrity and trustworthy self-service reporting
• Turn recruiting data into actionable recommendations
• Streamline recruiting processes and improve candidate and hiring-team experience
• Partner with Legal, People Systems, and Total Rewards on compliant processes
• Standardize processes globally with TA managers and leaders
• Manage and develop two Recruiting Coordinators and grow the team over time

• Lead talent acquisition for Sales, Customer Experience, RevOps, Account Management, and Enablement functions
• Act as a strategic advisor and thought partner to C-Suite and senior revenue leaders
• Translate business goals into workforce plans, headcount forecasts, and proactive talent pipelines
• Lead, mentor, and elevate a team of recruiters
• Partner with GTM leaders, RevOps, and Finance on multi-quarter headcount forecasts and capacity modeling
• Build and refine competency-based evaluation frameworks, structured interview kits, and scorecard criteria
• Manage recruiter capacity, performance development, and an inclusive team culture
• Evaluate operational efficiency, recruiter workflows, and team structure
• Guide leadership searches from Manager through Senior Director levels across Sales and CX
• Liaise with external agency partners
• Track, analyze, and present recruitment metrics including pipeline velocity, conversion rates, source mix, and offer acceptance

Account Executive

• Own and grow a portfolio of some of Zocdoc's largest and most strategic large provider group partnerships
• Serve as a trusted advisor to executive stakeholders
• Drive long-term growth through consultative selling, contract renewals, commercial negotiations, and expansion opportunities
• Navigate complex enterprise buying processes and lead multi-threaded sales motions
• Identify and execute business development opportunities, including provider expansion
• Forecast organic and inorganic growth projections across accounts
• Build strategic executive-level relationships across client functional areas
• Identify opportunities using data and tools to improve booking performance
• Develop, manage, and execute operational and commercial account strategies
• Prepare for and lead regular business reviews with client project leads and executive decision-makers
• Provide guidance and support for the Client Success team
• Collaborate with engineers, project managers, operations workers, and sales executives
• Travel up to 50%

Senior Account Executive, Large Provider Groups

DevOps Engineer

• Develop, monitor, and maintain distributed production systems
• Build frameworks and processes for ensuring uptime for patients and providers
• Monitor and maintain complex cloud-based infrastructure, systems, and services
• Automate and develop tooling, processes, and infrastructure to make development faster, repeatable, and error-proof
• Support product engineering teams with scaling, performance, and uptime needs
• Diagnose and debug production-related issues
• Analyze and performance-tune systems, code, and networking for scaling and optimal operation
• Work with cutting-edge GenAI tools and technology
• Enforce a culture of strong DevOps and shared product-team responsibility for site reliability and first response

Senior Site Reliability Engineer

• Partner closely with Sales VPs, Directors, and RevOps to audit and optimize recruitment workflows
• Ensure interview loops are fast, structured, and friction-free
• Act as a trusted consultant to sales leadership, providing market intelligence and setting realistic pipeline expectations
• Use data to solve hiring bottlenecks before they impact revenue targets
• Own end-to-end recruitment for critical positions across all levels, including senior individual contributors and leadership roles from Manager through Senior Director
• Coach and uplift peers on the recruiting team
• Model best practices for structured interviewing, candidate evaluation, and ATS hygiene
• Leverage recruiting metrics such as pass-through rates, time-in-stage, and offer acceptance rates to track pipeline health
• Forecast hiring output and deliver clear reporting to revenue leadership
• Proactively source and build diverse talent slates
• Ensure equal access and an exceptional, personalized candidate experience

Principal Product Designer – Provider Platform

Senior Manager, Talent Operations

Senior Data Scientist, Marketing

Senior Manager, Go-to-Market Recruiting

Staff Software Engineer, Provider Engagement

Senior Software Engineer, Data

Senior Manager, Talent Operations

Senior Manager, Go-to-Market Recruiting

Senior Account Executive, Large Provider Groups

Senior Site Reliability Engineer

Lead Sales Recruiter