Senior Manager, Go-to-Market Recruiting

Zocdoc

. Lead talent acquisition for Sales, Customer Experience, and supporting operational functions including RevOps, Account Management, and Enablement .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $159,000 - $215,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in talent acquisition, particularly in Sales and Customer Experience, with a strong focus on strategic workforce planning, recruitment metrics analysis, and team leadership. Proven ability to mentor recruiters and collaborate with C-Suite executives to optimize hiring processes and drive operational efficiency.

Highest-signal resume keywords

Talent Acquisition LeadershipRecruitment Metrics AnalysisCoaching And MentoringC-Suite Advisory ExperienceStructured Interview Processes

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruiting ExperienceHeadcount ForecastingKPI AnalyticsInterview Framework DevelopmentTalent Pipeline ManagementOperational Efficiency EvaluationRecruiter Workflow AssessmentData LiteracySales Methodologies FamiliarityCompensation Structures Knowledge

Soft Skills

Executive PresenceInfluenceUrgencyBias For ActionTeam Culture Management

Tools & Technologies

ATS Reporting ExpertiseGreenhouseLever

Industry Keywords

SalesCustomer ExperienceRevenue OperationsCustomer SuccessPerformance Development

About the role

Key responsibilities & impact

Lead talent acquisition for Sales, Customer Experience, and supporting operational functions including RevOps, Account Management, and Enablement
Act as a strategic advisor and thought partner to C-Suite and senior revenue leaders
Translate business goals into workforce plans, headcount forecasts, and proactive talent pipelines
Lead, mentor, and elevate a team of recruiters
Partner with GTM leaders, RevOps, and Finance to build multi-quarter headcount forecasts and model capacity
Define profiles for revenue-generating and customer-facing teams
Build and refine competency-based evaluation frameworks, structured interview kits, and scorecard criteria
Coach, mentor, and manage full-cycle recruiters
Manage team capacity, conduct performance development, and maintain an inclusive team culture
Evaluate operational efficiency and recruiter workflows
Assess and evolve team structure as hiring volume changes
Guide leadership searches from Manager through Senior Director levels across Sales and CX
Liaise with external agency partners
Track, analyze, and present recruitment metrics including pipeline velocity, conversion rates, source mix, and offer acceptance
Highlight successes and proactively eliminate recruitment bottlenecks

Requirements

What you’ll need

8+ years of total recruiting experience
In-house talent acquisition experience supporting fast-paced Sales, Customer Experience, Customer Success, or Revenue Operations teams
3+ years of direct people management experience
Proven history of coaching, mentoring, and developing recruiters
Experience advising, partnering with, and constructively challenging C-Suite and senior executive stakeholders on headcount planning and hiring profiles
Strong ATS reporting expertise, including systems such as Greenhouse or Lever
Recruitment KPI and funnel analytics experience
Familiarity with sales methodologies, compensation structures including OTEs, quotas, and accelerators, and customer experience metrics
Experience establishing structured, bias-reduced interview processes and candidate scorecard mechanics
Urgency and bias for action
Executive presence and influence
Data literacy
Process infrastructure rigor

Benefits

Comp & perks

Variable pay eligibility
Equity eligibility
Equal opportunity employment
Work environment free of discrimination and harassment