Senior Manager, Talent Operations

. Build Zocdoc’s talent operations function from scratch .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $159,000 - $215,000 per yearWebsite

Key responsibilities & impact

Build Zocdoc’s talent operations function from scratch
Own and optimize the recruiting technology stack, including Gem, Greenhouse, and BrightHire
Evaluate tools and integrations and manage vendor relationships
Build and maintain integrations across recruiting systems
Design and maintain playbooks, SOPs, onboarding materials, and process documentation
Build recruiting dashboards and define metrics including pipeline health, time-to-fill, source effectiveness, quality of hire, and funnel conversion
Ensure data integrity and trustworthy self-service reporting
Turn recruiting data into actionable recommendations
Streamline recruiting processes and improve candidate and hiring-team experience
Partner with Legal, People Systems, and Total Rewards on compliant processes
Standardize processes globally with TA managers and leaders
Manage and develop two Recruiting Coordinators and grow the team over time

What you’ll need

6-8+ years of experience in Talent/Recruiting Operations, People Operations, or a closely related function
Track record of building an operations function from scratch
Hands-on experience configuring and administering an ATS; Greenhouse strongly preferred
Experience with sourcing/CRM tools such as Gem or similar
BrightHire or interview intelligence tooling is a plus
Experience building dashboards and recruiting metrics/reporting
Experience managing or mentoring a coordination team
Strong project management skills
Ability to operate as both an individual contributor and a people leader
Experience working in a fast-paced, global organization and adapting to shifting priorities
Excellent documentation skills

Comp & perks

Variable pay and/or equity eligibility for certain positions
Equal opportunity employer committed to a work environment free of discrimination and harassment