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Zocdoc

Senior Manager, Talent Operations

Zocdoc

. Own and optimize the recruiting technology stack, including Gem, Greenhouse, and BrightHire .

Posted 9/30/2026full-timeRemote • United StatesSenior💰 $159,000 - $215,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in optimizing recruiting technology stacks, including ATS configuration and administration, while effectively managing vendor relationships and ensuring data integrity. Proven ability to build dashboards and metrics for recruiting processes, alongside strong project management and leadership skills.

Highest-signal resume keywords
Talent/Recruiting Operations ExperienceGreenhouse ATS AdministrationRecruiting Metrics/ReportingProject Management SkillsTeam Leadership and Mentoring

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Recruiting Technology OptimizationATS ConfigurationDashboard BuildingData Integrity ManagementProcess DocumentationSourcing/CRM ToolsVendor Relationship ManagementKnowledge Management System DesignMetrics DefinitionEnd-to-End Recruiting Process Streamlining
Soft Skills
Excellent Documentation SkillsAdaptability to Shifting PrioritiesCollaboration with StakeholdersIndividual Contributor CapabilityPeople Leadership
Tools & Technologies
GemGreenhouseBrightHireInterview Intelligence Tooling
Industry Keywords
Talent AcquisitionPeople OperationsGlobal OrganizationRecruiting ProcessesCompliance

About the role

Key responsibilities & impact
  • Own and optimize the recruiting technology stack, including Gem, Greenhouse, and BrightHire
  • Identify gaps, evaluate and recommend tools or integrations, and manage vendor relationships
  • Build and maintain integrations across recruiting systems
  • Design and maintain a knowledge management system with playbooks, SOPs, onboarding materials, and process documentation
  • Build recruiting dashboards and define metrics including pipeline health, time-to-fill, source effectiveness, quality of hire, and funnel conversion
  • Ensure data integrity and trustworthy, self-service reporting
  • Turn recruiting data into actionable recommendations
  • Streamline end-to-end recruiting processes and improve candidate and hiring-team experience
  • Partner with Legal, People Systems, and Total Rewards on processes and compliance
  • Collaborate with TA managers and leaders to standardize processes globally
  • Manage and develop 2 Recruiting Coordinators, with the team expected to grow

Requirements

What you’ll need
  • 6-8+ years of experience in Talent/Recruiting Operations, People Operations, or a closely related function
  • Track record of building an operations function from scratch
  • Hands-on experience configuring and administering an ATS; Greenhouse strongly preferred
  • Experience with sourcing/CRM tools such as Gem or similar
  • BrightHire or interview intelligence tooling is a plus
  • Experience building dashboards and recruiting metrics/reporting
  • Experience managing or mentoring a coordination team
  • Strong project management skills
  • Ability to operate as both an individual contributor and a people leader
  • Experience working in a fast-paced, global organization and adapting to shifting priorities
  • Excellent documentation skills

Benefits

Comp & perks
  • Certain positions are eligible for variable pay and/or equity
  • Equal opportunity employer committed to a work environment free of discrimination and harassment