Senior Site Reliability Engineer

Zocdoc

. Develop, monitor, and maintain distributed production systems .

Posted 9/15/2026full-timeRemote • United StatesSenior💰 $180,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing and supporting cloud-based production environments, with a strong focus on uptime, performance tuning, and automation. Proficient in utilizing cutting-edge technologies and fostering a collaborative culture of site reliability and accountability.

Highest-signal resume keywords

Site Reliability EngineeringCloud-Based Infrastructure ManagementAWS/GCP ExperienceProduction Environment SupportDevOps Culture Enforcement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Distributed Production Systems DevelopmentPerformance TuningAutomation and Tooling DevelopmentDebugging Production IssuesNetworking Protocols (TCP/IP, HTTP/HTTPS, TLS, DNS, NTP)

Soft Skills

Highly CollaborativeAutonomousIndividually AccountableCommitment to Diversity and Inclusion

Tools & Technologies

DockerKubernetesLoad BalancersReverse ProxiesWeb Application Firewalls

Industry Keywords

Consumer Facing Web Applications24/7 Cloud-Based Production EnvironmentBlameless Post-Mortems

Tech Stack

Tools & technologies

AWSCloudDNSDockerFirewallsGoogle Cloud PlatformKubernetesTCP/IP

About the role

Key responsibilities & impact

Develop, monitor, and maintain distributed production systems
Build frameworks and processes for ensuring uptime for patients and providers
Monitor and maintain complex cloud-based infrastructure, systems, and services
Automate and develop tooling, processes, and infrastructure to make development faster, repeatable, and error-proof
Support product engineering teams with scaling, performance, and uptime needs
Diagnose and debug production-related issues
Analyze and performance-tune systems, code, and networking for scaling and optimal operation
Work with cutting-edge GenAI tools and technology
Enforce a culture of strong DevOps and shared product-team responsibility for site reliability and first response

Requirements

What you’ll need

5+ years of supporting consumer facing web application production environments and systems in a Site Reliability Engineering or Production Engineering role
2+ years of on-call experience in a 24/7 cloud-based production environment
2+ years of experience in managing and supporting modern cloud-based environments and infrastructure like AWS/GCP, Docker, Kubernetes, etc.
Experience with edge technologies such as load balancers, reverse proxies, web application firewalls, routing, etc.
Deep understanding of protocols such as TCP/IP, HTTP/HTTPS, TLS, DNS, NTP
Bachelor’s degree in Computer Science, Computer Engineering, or equivalent engineering experience is a plus, but not required
Comfortable in an outage situation and believe in blameless post-mortems
Highly collaborative, autonomous, individually accountable, and committed to diverse and inclusive teams

Benefits

Comp & perks

Flexible, hybrid work environment at our convenient Soho location (If based in NYC)
Unlimited Vacation
100% paid employee health benefit options (including medical, dental, and vision)
Commuter Benefits
401(k) with employer funded match
Corporate wellness program with Wellhub
Sabbatical leave (for employees with 5+ years of service)
Competitive paid parental leave and fertility/family planning reimbursement
Cell phone reimbursement
Catered lunch everyday along with beverages and snacks
Employee Resource Groups and ZocClubs to promote shared community and belonging
Great Place to Work Certified