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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in veterinary dermatology with a focus on virtual consultation, clinical case management, and customer education. Strong relationship-building and problem-solving skills are essential for effective collaboration and service delivery.
Highest-signal resume keywords
Board-Certified Dermatology Specialist5+ Years Specialist-Level Veterinary Dermatology ExperienceClinical Case ManagementExcellent Verbal and Written Communication SkillsMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Veterinary DermatologyClinical Case ManagementLaboratory Result InterpretationConsultation Request OptimizationAnalytic Problem-Solving
Soft Skills
Organizational SkillsInterpersonal SkillsTeam PlayerRelationship-Building SkillsService Commitment
Certifications & Qualifications
ACVDECVDRCVS Diploma in Veterinary Dermatology
Industry Keywords
Veterinary DermatologyZoetis DiagnosticsContinuing EducationCustomer SupportKOLs
About the role
Key responsibilities & impact- Provide veterinary dermatology advice virtually via phone, email, and video call to Zoetis Diagnostics customers
- Work alongside other board specialists to advise customers in various global markets
- Liaise and partner with global diagnostic customer support and technical support teams
- Assist in optimizing an innovative consultation request, performance, and completion platform
- Foster positive, collaborative relationships within Zoetis and with customers and KOLs
- Facilitate continuing education and mentorship opportunities
- Participate in improvement initiatives and other projects as appropriate
- Identify and implement ways to improve the consulting service and resolve problems
- Provide specialist dermatology input to other areas of Zoetis Diagnostics and PetCare when requested
- Consult virtually regarding clinical case management, laboratory result interpretation, next diagnostic steps, and ongoing case management
- Develop and present continuing education material for Zoetis Diagnostics customers
Requirements
What you’ll need- Board-certified dermatology specialist (ACVD, ECVD, or RCVS Diploma in Veterinary Dermatology)
- 5+ years of experience at Specialist-level Veterinary dermatology
- Excellent organizational and interpersonal skills
- Proven ability to work effectively as a team player
- Excellent verbal and written communication skills
- Strong analytic and problem-solving abilities
- Strong commitment to service
- Strong relationship-building skills
- Ability to prioritize tasks and work quickly while maintaining a high expected level of quality
- Experience with Microsoft Office and other basic computer skills
- Must possess or obtain authorization to work in the US for Zoetis
Benefits
Comp & perks- Healthcare and insurance benefits beginning on day one
- 401K plan with a match
- Profit-sharing contribution from Zoetis
- 4 weeks of vacation
- Short-term incentive compensation eligibility
- Long-term incentives eligibility
