Field Service Specialist

Zoetis

. Manage the Hatchery Inovo Process for Zoetis .

Posted 9/23/2026full-timeRemote • Virginia • United StatesJunior💰 $130,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the Hatchery Inovo Process and providing electrical/mechanical support, including emergency repairs and preventive maintenance. Proficient in training and evaluating personnel while ensuring compliance with safety procedures and effective communication with customers.

Highest-signal resume keywords

Hatchery Inovo Process ManagementElectrical/Mechanical SupportZoetis Operator Training ProgramBilingual (English/Spanish)Preventive Maintenance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical Schematics UnderstandingMechanical AptitudeProblem SolvingOrganizational SkillsBasic Computer SkillsReporting ProceduresVaccine PreparationSanitation PreparationFieldAware System UsageCustomer Site Management

Soft Skills

Effective CommunicationCritical ThinkingJudgmentInitiative

Tools & Technologies

WordExcelOutlook

Industry Keywords

BiodevicesPreventive MaintenanceCustomer ManagementSafety ProceduresPoultry Science

About the role

Key responsibilities & impact

Manage the Hatchery Inovo Process for Zoetis
Perform scheduled preventive maintenance on assigned Biodevices
Provide electrical/mechanical support and perform emergency repairs at customer locations
Understand and follow electrical schematics
Participate in territory after-hours support and repairs
Communicate with assigned hatcheries
Complete reporting forms and procedures, including scheduling visits, customer site contacts, parts usage priorities, site cart management, certification program, vehicle, and equipment maintenance
Manage the Hatchery Inovo Process across an assigned territory of 3–5 hatcheries
Manage the Zoetis Operator Training Program for 25+ customer employees
Facilitate vaccine and sanitation preparation for Zoetis devices
Support and conduct the Zoetis Process Evaluation Program
Collect and report important information within the Zoetis FieldAware System
Follow all safety and precautionary procedures
Communicate regularly with the supervisor
Perform other duties as assigned

Requirements

What you’ll need

Associate degree in Electro/Mechanical Systems or related curriculum and/or a bachelor’s degree in poultry science or related field from an accredited institution
Experience may be considered in lieu of educational requirement
Normally requires 1–5 years of related experience
Bilingual (English/Spanish) preferred
Proven mechanical aptitude
Proficient organizational skills
Strong critical thinking, problem solving, judgment, and initiative
Effective communication skills to interact directly with multiple levels of customer management
Basic computer skills using Word, Excel, and Outlook
Available for unsocial work hours due to on-call work beyond 40-hour work week
Ability to lift more than 25 pounds
Periodic overnight travel required
All applicants must possess or obtain authorization to work in the US for Zoetis

Benefits

Comp & perks

Short-term incentive compensation
Long-term incentives
Healthcare and insurance benefits beginning on day one
401K plan with a match and profit-sharing contribution from Zoetis
4 weeks of vacation
Reasonable accommodations for individuals with disabilities