Vaccine Delivery and Support Specialist

Zoetis

. Plan, coordinate, and deliver frozen poultry vaccines .

Posted 9/22/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in planning, coordinating, and delivering frozen poultry vaccines while ensuring compliance with safety standards and regulations. Proficient in customer training, inventory management, and maintaining quality assurance in vaccine handling and application.

Highest-signal resume keywords

Poultry Industry KnowledgeInventory Management SystemsCustomer Relationship ManagementLogistics and Regulatory StandardsTraining and Education

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Planning/SchedulingVaccine Delivery CoordinationQuality Assurance StandardsRoute PlanningAuditingDocumentation ManagementCustomer Needs AssessmentProduct Allocation OptimizationFrozen Vaccine HandlingSafety Standards Compliance

Soft Skills

Good Oral CommunicationGood Written CommunicationOrganizational SkillsCustomer Service Skills

Tools & Technologies

SAPOffice SuiteSalesforce

Certifications & Qualifications

Valid Driver’s LicenseAuthorization to Work in the US

Industry Keywords

Frozen Poultry VaccinesChain of CustodyCustomer Vaccine Application ProcessesDay-of-Age Spray ApplicationsMarketing ProgramsStandard Operating ProceduresTraceabilityContinuous Improvement

About the role

Key responsibilities & impact

Plan, coordinate, and deliver frozen poultry vaccines
Use inventory and order management systems to track and document vaccine orders, delivery, and chain of custody
Support oversight of customer vaccine application processes
Work with the Vaccine Delivery Manager, Poultry Account Managers, Poultry Marketing, Global Manufacturing & Supply, and Managed Service teams
Ensure compliance with customer expectations, safety standards, and regulations
Train and educate customers on best practices in vaccine mixing and handling
Conduct audits of day-of-age spray applications
Assess customer needs, prioritize product allocations, optimize inventory availability, and plan delivery routes
Deliver products in the assigned territory
Build customer relationships and loyalty to Zoetis poultry products and services
Train and evaluate customers on proper product use and application
Manage customer communications regarding Zoetis poultry products and services
Provide quality assurance standards and audits
Ensure safe handling of frozen vaccine products and adherence to standard operating procedures
Oversee and audit customer spray cabinet operation and utilization
Monitor customer participation in marketing programs and strategic portfolio customer contracts
Provide sales colleagues with updates following customer visits
Provide training, corrective action, and visit summaries to internal and external stakeholders
Maintain required safety and regulatory awareness or certifications for handling and transporting frozen vaccines in liquid nitrogen
Maintain documentation and communications for customer experience, inventory management, order fulfillment, regulatory, safety, and accounting needs; keep records audit-ready and support traceability and continuous improvement

Requirements

What you’ll need

Bachelor’s degree in Ag Science, business administration, or similar is preferred
Experience may be considered in lieu of education
Two years Planning/Scheduling utilizing an automated system or related experience
Poultry industry knowledge and awareness preferred
Proficient organizational and route planning skills
Good oral and written communication
Experience with SAP, Office suite and Salesforce
Ability to respond to common inquiries or complaints from customers
Understanding of logistics and regulatory standards
Valid driver’s license with clean driving record
Must possess or obtain authorization to work in the US for Zoetis
Individuals requiring sponsorship must disclose this fact

Benefits

Comp & perks

Full-time regular employment
Equal opportunity employment
Reasonable accommodations available for individuals with disabilities