Oracle Service Architect – Manager

ZOLL Medical Corporation

. Lead and participate in all phases of the implementation lifecycle, including requirements gathering, solution design, configuration, testing, deployment, go-live, and post production support .

Posted 9/29/2026full-timeRemote • United StatesSeniorLead💰 $125,000 - $160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Oracle Fusion Cloud Service and Oracle Field Service Cloud, with a strong focus on implementation lifecycle management, configuration, and problem-solving. Proven ability to lead complex projects and collaborate effectively with diverse stakeholders to drive successful outcomes.

Highest-signal resume keywords

Oracle Fusion Cloud ServiceOracle Field Service CloudImplementation Lifecycle ManagementConfiguration ExperienceOracle Cloud Service Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements GatheringSolution DesignConfigurationTestingDeploymentPost Production SupportTroubleshootingProblem-SolvingService ContractsTerritory Management

Soft Skills

Excellent CommunicationAnalytical SkillsStakeholder EngagementDecision-MakingInfluencing Teams

Tools & Technologies

Oracle Fusion ServiceOracle Cloud Field ServiceOracle Fusion Applications

Certifications & Qualifications

Oracle Cloud Service Certification

Industry Keywords

Supply ChainField Service OperationsPredictive MaintenanceScalable SolutionsSustainable Solutions

Tech Stack

Tools & technologies

CloudERPOracle

About the role

Key responsibilities & impact

Lead and participate in all phases of the implementation lifecycle, including requirements gathering, solution design, configuration, testing, deployment, go-live, and post production support
Integrate Oracle Fusion Service to streamline and enhance field service operations
Deploy Oracle Field Service Cloud solutions to optimize scheduling, enable real-time tracking, and support predictive maintenance
Align Oracle Fusion Service and Oracle Field Service Cloud strategies with organization-wide initiatives
Perform hands-on configuration of Oracle Cloud Field Service, Service Contracts, Territory Management, and Depot Repair modules
Ensure solutions are scalable, sustainable, and aligned with Oracle's leading practices
Provide advisory guidance to project teams on functional and configuration decisions
Translate complex technical and functional concepts into actionable insights for business stakeholders
Manage expectations and drive successful delivery outcomes
Diagnose and resolve complex system issues within Service modules
Collaborate with technical teams, business users, and leadership to execute Service initiatives

Requirements

What you’ll need

Bachelor’s degree in computer science, information science, or engineering required
Master’s degree in a related field preferred
15+ years of Oracle Supply Chain experience, including 5 years in Oracle Fusion Cloud Service
Oracle Cloud Service Certification(s) preferred
Extensive functional and configuration experience in Oracle Fusion Cloud Field Service, Depot Repair, Service Contracts, and Territory Management
Proven ability to lead complex projects through full implementation lifecycles
Strong analytical, troubleshooting, and problem-solving skills within the Oracle Service side
Excellent communication skills with the ability to engage both technical and non-technical stakeholders
Experience with Oracle Fusion Applications (CX, ERP, HCM) is highly desirable
Ability to work independently, drive decisions, and influence teams across the organization

Benefits

Comp & perks

Comprehensive benefits plans
Reasonable accommodations in compliance with the Americans with Disabilities Act of 1990