ZOLL Medical Corporation

Account Manager

• Sell ZOLL's non-invasive wearable cardiac defibrillator system and other cardiac diagnostic products to healthcare professionals
• Conduct initial sales calls and support consistent product use through medical education programs, tradeshows, clinical symposiums, and conferences
• Engage physicians, nurse practitioners, physician assistants, nurses, case managers, and administrators
• Provide clinical, reporting, and technical information supporting appropriate product utilization
• Achieve assigned sales objectives
• Sell the value of the ZOLL Patient Management System and educate clinicians and staff on WCD indications, ordering, and billing requirements
• Maintain account databases and prepare and submit reports
• Maintain yearly and quarterly business plans
• Manage field expenses and submit timely reports
• Become a company expert and resource on ZOLL products and relevant industry trends
• Maintain collaborative and professional relationships with business partners
• Analyze and report territory trends
• Provide information and documentation to intake and reimbursement for timely billing claims
• Maintain credentialing/access to assigned accounts
• Work daily in hospitals, doctors' offices, and other medical establishments within the assigned territory
• Occasionally work atypical hours, including evenings and weekends, based on business needs

Territory Manager

Architect

• Lead and participate in all phases of the implementation lifecycle, including requirements gathering, solution design, configuration, testing, deployment, go-live, and post production support
• Integrate Oracle Fusion Service to streamline and enhance field service operations
• Deploy Oracle Field Service Cloud solutions to optimize scheduling, enable real-time tracking, and support predictive maintenance
• Align Oracle Fusion Service and Oracle Field Service Cloud strategies with organization-wide initiatives
• Perform hands-on configuration of Oracle Cloud Field Service, Service Contracts, Territory Management, and Depot Repair modules
• Ensure solutions are scalable, sustainable, and aligned with Oracle's leading practices
• Provide advisory guidance to project teams on functional and configuration decisions
• Translate complex technical and functional concepts into actionable insights for business stakeholders
• Manage expectations and drive successful delivery outcomes
• Diagnose and resolve complex system issues within Service modules
• Collaborate with technical teams, business users, and leadership to execute Service initiatives

Oracle Service Architect – Manager

General

• Provide technical support for therapy activation and titration
• Support therapy optimization of the remedē System during overnight sleep studies
• Train new customers to use the remedē System programmer and perform device programming
• Work closely with the Territory Manager to support all aspects of the sales process
• Educate potential customers, especially sleep physicians, about central sleep apnea, therapy, indications, and clinical data
• Work in a highly dynamic environment with an ever-changing schedule
• Provide remote technical support during scheduled on-call duties
• Support a high volume of accounts in the Northern Central region
• Travel frequently throughout the territory and undertake additional regional and national travel as needed

Technical Specialist – Sleep

Supply Chain

• Advance ZOLL's strategic positioning within key national distributors, strategically important geographies, competitive accounts, and large account opportunities
• Penetrate key sales leaders within national distributors to gain support and generate ZOLL sales
• Develop relationships with national distributor partners and business strategies to increase sales
• Influence national distributor market movers toward ZOLL
• Create cross-over selling opportunities across market segments to generate incremental revenue
• Collaborate with Channel Partner Managers, Regional Managers, Manufacturer Representatives, and distributor turnkey accounts
• Sell ZOLL's solutions to distributor partners, their sales teams, and end users
• Find and close significant business with strategic impact on ZOLL

Strategic Distribution Manager

Risk

• Configure, manage, and optimize data protection tools such as DLP solutions, encryption technologies, and cloud security controls
• Conduct data discovery and classification to identify high-risk assets
• Investigate and respond to data breaches and incidents involving sensitive information
• Lead governance projects
• Analyze alerts and logs to identify data-related security incidents
• Provide recommendations for mitigating risks and improving controls
• Collaborate with IT and legal teams during forensic investigations
• Develop and deliver targeted training sessions on data governance and protection
• Support security training application and end user follow up
• Act as a resource for employees seeking guidance on handling sensitive data
• Support the organization’s data protection and governance programs and compliance activities

Security GRC Analyst II

• Sell ZOLL's non-invasive wearable cardiac defibrillator system and other cardiac diagnostic products to healthcare professionals
• Conduct initial sales calls and support consistent product utilization through medical education programs, tradeshows, symposiums, and conferences
• Educate healthcare professionals and staff about WCD-indicated patients, ordering requirements, billing requirements, and the ZOLL Patient Management System
• Provide relevant clinical, reporting, and technical information supporting product utilization
• Achieve assigned sales objectives
• Maintain account databases, prepare and submit reports, and maintain yearly and quarterly business plans
• Manage field expenses and submit timely reports
• Attend medical education programs, exhibits, and conventions
• Serve as a company expert on ZOLL products and relevant industry trends
• Maintain credentialing and access to assigned accounts
• Analyze and report territory trends
• Ensure information and documentation are provided to intake and reimbursement for timely billing claims
• Work daily in hospitals, doctors' offices, and other medical establishments within the assigned territory
• Occasionally work atypical hours, including evenings and weekends, based on business needs

• Persuade physicians and engage, educate, and empower support staff through one-on-one discussions, group in-servicing, exhibits, and conferences
• Support sales activities and territory management tasks with Territory Managers
• Sell and grow assigned accounts
• Support sales and ongoing account management of LifeVest and CDx products
• Achieve assigned sales objectives
• Implement Plans of Action launched to the Field Sales Organization
• Communicate Sudden Cardiac Arrest and LifeVest data and advocate for LifeVest in clinical settings
• Enroll and train customers on the ZOLL Patient Management System
• Train hospital and office staff to submit complete orders and reduce medical order exceptions
• Conduct in-service meetings on medical order processes and requirements
• Assist with document collection for new medical orders and reorders
• Provide territory coverage during Territory Manager absences or vacancies
• Become a company expert and resource on ZOLL and competitive products
• Master Integrity/GAP Model Selling skills
• Represent ZOLL professionally and ethically
• Analyze and report territory trends

Associate Territory Manager

• Support sales activities and territory management tasks with Territory Manager(s)
• Provide customer and administrative support and territory coverage
• Persuade physicians and engage, educate, and empower support staff through one-on-one discussions, group in-servicing, exhibits, and conferences
• Enable prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management, with added focus on CDx products
• Sell and grow assigned accounts
• Support sales and ongoing account management of LifeVest and CDx products
• Achieve assigned sales objectives
• Learn, know, and implement Plans of Action launched to the Field Sales Organization
• Communicate Sudden Cardiac Arrest and LifeVest data and advocate for LifeVest in clinical settings
• Identify patients and advocate on their behalf
• Enroll and train customers on the ZOLL Patient Management System
• Train hospital and office staff to submit complete orders and reduce medical order exceptions
• Conduct in-service meetings on medical order processes and requirements
• Assist with document collection for new medical orders and reorders
• Provide territory support during Territory Manager absences or vacancies
• Become a company expert and resource on ZOLL and competitive products
• Master Integrity/GAP Model Selling skills
• Represent ZOLL professionally and ethically
• Communicate openly and share information
• Analyze and report territory trends

Associate Territory Manager – NW Arkansas / Springfield

• Field inbound calls from internal and external customers to complete the End of Use process
• Complete outbound calls to customers regarding status of LifeVest and/or HFMS and AMS use
• Drive efforts to ensure the timely return of equipment
• Create RMAs and open Return Orders to track serialized equipment
• Facilitate equipment returns to ZOLL, including scheduling UPS pickups or arranging field representative pickups
• Review Customer Call Reports, Patient Agreements, and other documentation for contact information
• Provide accurate and prompt customer service
• Coordinate with key stakeholders to ensure timely equipment returns
• Manage Return Orders within established parameters
• Navigate and manage difficult conversations
• Contact patients and field sales team members to relay or obtain information and documentation
• Perform other duties assigned by Management

Asset Recovery Coordinator

Sales

• Develop new business relationships, manage existing accounts, and develop new sales leads
• Establish and maintain relationships with doctors, hospitals, clinics, local professionals, and other medical-community referral sources
• Assist with account strategies, territory planning, and administrative responsibilities to ensure high customer satisfaction
• Develop and increase sales revenue to meet assigned targets and meet quota deadlines and requirements
• Maintain Salesforce regularly, timely, and accurately as needed by the Company
• Investigate sales, customer, and Salesforce issues; troubleshoot product problems and escalate as appropriate
• Participate in sales orientation and sales training programs
• Assist in planning and executing sales exhibits and shows; attend trade shows
• Stay informed about competitive offerings, new products, services, and customer-relevant information
• Perform other assigned job-related duties and responsibilities

Territory Manager

Oracle Service Architect – Manager

Technical Specialist – Sleep

Strategic Distribution Manager

Security GRC Analyst II

Territory Manager

Associate Territory Manager

Associate Territory Manager – NW Arkansas / Springfield

Asset Recovery Coordinator

Regional Sales Manager