Functional Consultant – EMEA

Zone & Co

. Gather and analyze business requirements from customers .

Posted 11/4/2026full-timeRemote • CzechiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gathering and analyzing business requirements, translating them into functional specifications, and collaborating with technical teams to deliver customer solutions. Proficient in project management, customer support, and effective communication within the fintech industry.

Highest-signal resume keywords

Business Requirements AnalysisFunctional Specifications DevelopmentEnterprise Software ImplementationProject Management SkillsCustomer Training and Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process AnalysisUser Story CreationQuality Assurance TestingDocumentation of ProcessesSolution Presentation

Soft Skills

Excellent CommunicationAnalytical ThinkingProblem-Solving SkillsAttention to DetailTeam Collaboration

Tools & Technologies

ERP SystemsCRM SystemsBusiness Applications

Industry Keywords

Fintech IndustryFunctional ConsultingCustomer SolutionsPre-Sales ActivitiesEmerging Technologies

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Gather and analyze business requirements from customers
Translate business requirements into functional specifications and user stories
Collaborate with technical teams to design and configure customer solutions
Conduct product demonstrations and customer training sessions
Assist with testing and quality assurance to ensure requirements are met and solutions are error-free
Provide ongoing customer support, troubleshoot issues, and implement enhancements
Stay current on industry trends, best practices, and emerging technologies
Communicate with customers and internal teams to manage expectations and meet project milestones
Document processes, configurations, and customizations
Participate in pre-sales activities, including solution presentations and proposal development
Perform other duties as prescribed

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience
3+ years of experience in a functional consulting role within the fintech industry
Experience with enterprise software implementation projects, preferably in ERP, CRM, or other business applications
Understanding of business processes and ability to analyze and document complex requirements
Project management skills
Excellent communication and client-facing abilities
Ability to work independently and as part of a team in a fast-paced environment
Analytical thinking and problem-solving skills
Fluency in English required
Strong attention to detail and ability to meet tight deadlines
Professional written and verbal communication skills
Effective problem-solving and critical-thinking skills

Benefits

Comp & perks

Fully remote, global team
High-trust flexibility and autonomy
Professional growth and career development opportunities
Equal opportunity workplace
Fixed-term or permanent contract based on country of residence for non-US jurisdictions