Zone & Co

Sales

• Own and manage a defined renewal book of business across global customer accounts, serving as the primary point of contact for all renewal activities
• Apply customer segmentation strategies to prioritize engagement and personalize outreach, executing against a renewal calendar
• Conduct pre-renewal usage and health reviews with Customer Success
• Deliver renewal proposals and negotiate commercial terms within established parameters
• Identify opportunities for early renewals, multi-year commitments, and upsell
• Address churn risks through outreach and escalation and respond to customer concerns and objections
• Monitor churn trends and partner with leadership on mitigation strategies
• Collaborate with Legal and Finance on contract execution, data accuracy, and audit-ready documentation
• Manage post-renewal handoff for continuity of service delivery and customer experience
• Forecast renewals, participate in forecast calls, and contribute to revenue planning and retention targets
• Maintain precise CRM records
• Track and report retention rate, churn rate, and renewal cycle time
• Support pricing transitions, commercial policy changes, and packaging updates
• Partner with Revenue Operations on process improvement, automation, renewal playbooks, and best practices
• Surface product and service feedback to relevant teams
• Support onboarding of new team members by sharing process knowledge

Explore Renewal Specialist, Services Sales – APAC at Zone & Co. Review requirements and application details.

Renewal Specialist, Services Sales – APAC

Technical Writer

• Audit the existing Knowledge Base and prioritize content gaps using support ticket data, Knowledge Base analytics, and stakeholder input
• Read and interpret Jira engineering and development tickets to understand product changes and features
• Reorganize the Knowledge Base to improve findability and readability
• Restructure articles with consistent formatting, headings, and metadata for manual browsing and AI-agent retrieval
• Update outdated articles and write new articles using internal documentation and subject-matter-expert input
• Validate technical accuracy through in-app testing and SME review cycles
• Manage and publish content in Zendesk or a similar Help Center platform
• Confirm the 10 most common ZonePayroll customer activities and build a task-based onboarding module for each
• Write how-to walkthroughs with pro tips and regional variations
• Apply adult learning principles and instructional design to create a needs-based learning path
• Produce screenshots, 15–30-second video clips, and interactive content
• Maintain records of articles and track progress against milestones within the agreed hours and term

Explore Technical Writer – Part-Time, Fixed-Term, 3 Months at Zone & Co. Review requirements and application details.

Technical Writer – Part-Time, Fixed-Term, 3 Months

Account Executive

• Drive enterprise growth within Zone & Co's Billing Segment
• Own and exceed ARR targets for enterprise opportunities ranging from $200K–$1M+ ACV across 6–12+ month sales cycles
• Lead complex, multi-threaded enterprise sales campaigns and build relationships with executive buyers, technical evaluators, and business stakeholders
• Conduct consultative discovery into billing, revenue recognition, and financial operations challenges
• Build business cases and ROI models for CFOs, finance leaders, procurement teams, and executives
• Manage the full enterprise sales cycle through executive engagement, solution validation, security reviews, procurement, legal negotiations, and contract execution
• Partner with Solution Consultants on tailored demonstrations and proof-of-concepts
• Navigate procurement, RFPs, security reviews, and contract negotiations with Legal, Finance, and Deal Desk
• Apply MEDDPICC or a comparable methodology to qualify, manage, and close opportunities
• Develop strategic account plans, stakeholder maps, competitive positioning, and multi-quarter pipeline plans
• Maintain pipeline visibility, forecasting, and Salesforce CRM hygiene
• Build relationships with customer champions and support internal consensus
• Partner with Alliance and Partner teams, systems integrators, ERP partners, and consulting firms
• Share market insights, competitive intelligence, and customer feedback with Product and Marketing
• Ensure compliance with regulatory, compliance, and ethical standards
• Generate and qualify opportunities through outbound prospecting, networking, and partner relationships

Explore Senior Account Executive, Billing at Zone & Co. Review requirements and application details.

Senior Account Executive, Billing

Director

• Define and communicate the product vision and strategy for the Procure-to-Pay suite
• Lead, mentor, and empower a high-performing team of product managers
• Own and scale the product roadmap
• Ensure seamless integration of procurement and payment workflows
• Translate customer feedback, market trends, and competitive insights into data-driven product decisions
• Champion design excellence and deliver intuitive, user-centric solutions
• Collaborate with engineering, sales, marketing, and executive leadership from ideation to launch
• Represent the Procure-to-Pay suite in customer conversations, leadership forums, and industry events

Explore Product Director at Zone & Co. Review requirements and application details.

Product Director

• Define and communicate the product vision and strategy for the Procure-to-Pay suite
• Lead, mentor, and empower a high-performing product management team
• Own and scale the product roadmap
• Ensure seamless integration of procurement and payment workflows
• Translate customer feedback, market trends, and competitive insights into data-driven product decisions
• Champion design excellence and deliver intuitive, user-centric solutions
• Collaborate with engineering, sales, marketing, and executive leadership from ideation to launch
• Represent the Procure-to-Pay suite in customer conversations, internal leadership forums, and industry events

• Define and communicate product vision and strategy for the Procure-to-Pay suite
• Lead, mentor, and empower a high-performing product management team
• Own and scale the product roadmap
• Ensure seamless integration of procurement and payment workflows
• Translate customer feedback, market trends, and competitive insights into data-driven product decisions
• Champion design excellence and deliver intuitive, user-centric solutions
• Collaborate with engineering, sales, marketing, and executive leadership from ideation through launch
• Represent the Procure-to-Pay suite in customer conversations, internal leadership forums, and industry events

Learning and Development

• Develop and maintain a product enablement roadmap aligned with Zone’s product strategy and business goals
• Partner cross-functionally with Product, Product Marketing, Customer Success, Support, Professional Services, Sales Enablement, Partner Enablement, and Learning & Development
• Translate product launches and updates into scalable enablement programs
• Create and maintain training guides, playbooks, onboarding programs, product FAQs, technical documentation, knowledge bases, and certification tracks
• Enable Solution Consultants and Customer Success teams with product knowledge, technical resources, demo best practices, and adoption strategies
• Design and deliver product education through workshops, webinars, internal training sessions, and customer education initiatives
• Own and maintain Zone’s product knowledge hub
• Establish feedback loops between Product and customer-facing teams
• Track and analyze enablement effectiveness using KPIs such as product adoption, engagement, and retention impact
• Support post-launch adoption campaigns and ongoing enablement initiatives
• Champion the customer perspective in product-related discussions and cross-functional planning
• Manage multiple initiatives simultaneously and exemplify Zone’s collaborative, innovative, customer-first culture
• Perform other duties as assigned

Explore Product Enablement Manager at Zone & Co. Review requirements and application details.

Product Enablement Manager

Full-stack Engineer

• Lead Zone & Co.’s GTM Engineering function and drive AI adoption across the go-to-market organization
• Own systems, data, integrations, and automation powering scalable pipeline generation
• Connect enrichment providers, internal data sources, and AI to maintain accurate account and contact data
• Design data flows using field mapping and data contracts
• Integrate CRM, sequencing, marketing automation, and data warehouse systems
• Evaluate GTM tools and prevent redundancy
• Build inbound lead scoring, routing, and response workflows
• Build outbound list building, enrichment, sequencing, and conversion tracking workflows
• Translate business opportunities and ambiguous problems into production-ready systems
• Design agentic workflows for enrichment, personalization, scoring, and rep productivity
• Run structured experiments and measure pipeline, conversion, and efficiency outcomes
• Report system performance using Tableau or Looker
• Guide BDR transition into GTM engineering and teach workflow design and Clay proficiency
• Support GTM staff building agents and automations
• Design safeguards for deliverability, data quality, and GDPR/CAN-SPAM compliance
• Scope, document, test, and apply cost, performance, and sustainability guardrails

Explore GTM Engineer at Zone & Co. Review requirements and application details.

GTM Engineer

• Lead Zone & Co.’s GTM Engineering function and drive AI adoption across the go-to-market organization
• Own the systems, data, integrations, and automation powering scalable pipeline generation
• Architect the GTM data and enrichment layer and integrations across the GTM technology stack
• Bring AI into GTM workflows and deliver governed, production-ready solutions
• Run structured experiments tied to pipeline, conversion, and efficiency outcomes
• Connect enrichment providers, internal data sources, and AI to maintain accurate account and contact data
• Design data flows with field mapping and data contracts
• Integrate CRM, sequencing, marketing automation, and data warehouse systems
• Evaluate GTM tools and prevent stack redundancy
• Build inbound lead scoring, routing, and response workflows
• Build outbound list-building, enrichment, sequencing, and conversion-tracking workflows
• Translate opportunities and ambiguous problems from GTM teams into working systems
• Design agentic workflows for enrichment, personalization, scoring, and rep productivity
• Measure experiments and retire ineffective workflows
• Report system performance using Tableau or Looker
• Guide BDRs transitioning into GTM engineering and teach workflow design and Clay proficiency
• Support GTM staff building agents and automations
• Design safeguards for deliverability, data quality, and GDPR/CAN-SPAM compliance
• Scope, document, and test systems before release
• Apply cost, performance, and sustainability guardrails

Consultant

• Gather and analyze business requirements from customers
• Translate business requirements into functional specifications and user stories
• Collaborate with technical teams to design and configure solutions meeting customer needs
• Conduct product demonstrations and training sessions
• Assist with testing and quality assurance to ensure solutions meet requirements and are error-free
• Provide ongoing customer support, troubleshoot issues, and implement enhancements
• Stay updated on industry trends, best practices, and emerging technologies
• Communicate with customers and internal teams to manage expectations and meet project milestones
• Document processes, configurations, and customisations
• Participate in pre-sales activities, including solution presentations and proposal development
• Perform other duties as prescribed

Explore Functional Consultant, EMEA at Zone & Co. Review requirements and application details.

Functional Consultant, EMEA

• Gather and analyze business requirements from customers
• Translate business requirements into functional specifications and user stories
• Collaborate with technical teams to design and configure customer solutions
• Conduct product demonstrations and customer training sessions
• Assist with testing and quality assurance to ensure requirements are met and solutions are error-free
• Provide ongoing customer support, troubleshoot issues, and implement enhancements
• Stay current on industry trends, best practices, and emerging technologies
• Communicate with customers and internal teams to manage expectations and meet project milestones
• Document processes, configurations, and customizations
• Participate in pre-sales activities, including solution presentations and proposal development
• Perform other duties as prescribed

Explore Functional Consultant – EMEA at Zone & Co. Review requirements and application details.

Functional Consultant – EMEA

Performance Marketing

• Develop and execute the North American demand generation strategy and quarterly marketing plans, aligning programs, channels, and budgets with business and revenue goals
• Own marketing-sourced and influenced pipeline performance across lead generation, sales opportunities, and revenue contribution
• Optimize channel mix, campaign performance, and marketing ROI
• Plan and execute multi-channel campaigns across paid search, paid social, email, webinars, content syndication, and industry events
• Develop targeted programs for CFOs, Controllers, VPs of Finance, and finance operations leaders within the NetSuite ecosystem
• Lead account-based marketing initiatives with Sales
• Build personalized nurture and cross-sell programs throughout the buyer journey
• Partner with Sales, Sales Development, Product Marketing, Content, Marketing Operations, Customer Success, Oracle NetSuite account teams, Solution Providers, and implementation partners
• Collaborate with global marketing teams to share programs, align strategies, and scale best practices
• Bring messaging, customer stories, thought leadership, and product launches to life
• Use AI, automation, and emerging marketing technologies for targeting, personalization, lead scoring, and campaign efficiency
• Establish campaign measurement, attribution, and reporting connecting marketing investments to pipeline and business outcomes
• Use data, insights, and experimentation to improve campaign performance, conversion rates, and pipeline velocity
• Lead A/B testing across digital campaigns, landing pages, email, and creative
• Own the North American demand generation budget, agency relationships, and marketing vendors
• Plan and execute regional field and virtual events, including trade shows, executive dinners, roadshows, and webinars
• Monitor market trends, competitive activity, and buyer behavior
• Establish goals, manage priorities, and deliver against KPIs and business objectives
• Ensure programs comply with privacy, consent, and communication regulations across the US and Canada
• Contribute ideas, build cross-functional relationships, communicate proactively, and own work from strategy through execution

Explore Demand Generation Manager at Zone & Co. Review requirements and application details.

Demand Generation Manager

• Design, prototype, and implement AI systems for real-world business applications
• Build and deploy end-to-end AI/ML pipelines for key product features
• Collaborate with product managers, data scientists, and engineers to deliver integrated AI solutions
• Write clean, maintainable, and well-documented code using Python, JavaScript, or statically typed languages
• Integrate AI/ML models into backend and frontend applications
• Analyze large datasets to extract insights and support data-driven decisions
• Evaluate and select AI frameworks, tools, and technologies based on project needs
• Monitor and optimize deployed models for performance, scalability, and reliability
• Lead experimentation and prototyping efforts to test new ideas and algorithms
• Participate in code reviews and mentor junior engineers
• Communicate technical details and outcomes to technical and non-technical audiences
• Maintain commitment to data quality, privacy, and ethical AI practices
• Stay current with emerging AI research, frameworks, and methodologies
• Contribute to infrastructure and cloud service decisions for AI workflows

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AI Software Engineer

• Gather and analyze business requirements from customers
• Translate business requirements into functional specifications and user stories
• Collaborate with technical teams to design and configure solutions that meet customer needs
• Conduct product demonstrations and training sessions for customers
• Assist in testing and quality assurance to ensure solutions meet requirements and are error-free
• Provide ongoing customer support, troubleshoot issues, and implement enhancements
• Stay updated on industry trends, best practices, and emerging technologies
• Communicate with customers and internal teams to manage expectations and meet project milestones
• Document processes, configurations, and customisations
• Participate in pre-sales activities including solution presentations and proposal development
• Perform other duties as prescribed

Software Engineer

• Lead and scale engineering teams across the Americas, overseeing Platform Services and AI, Quote-to-Cash, and ZoneProcure teams.
• Collaborate with engineering and product counterparts in EMEA and APAC on technical vision, priorities, and delivery.
• Attract, lead, mentor, and inspire software engineers across the Americas and EMEA.
• Lead transformation of software delivery through agentic SDLC, Spec-Driven Development, and the AI Software Factory model.
• Oversee design, development, and deployment of Platform and AI services, Quote-to-Cash, and ZoneProcure products.
• Provide architectural oversight and hands-on technical leadership across Python, JavaScript/TypeScript, agentic workflows, LLM/agent frameworks, AI/ML pipelines, and AWS services.
• Conduct code and architecture reviews and provide technical mentorship.
• Ensure timely, high-quality software delivery through planning and resource management.
• Collaborate with Product, Professional Services, Customer Success, and other cross-functional partners.
• Serve as a senior technical contact for strategic customer relationships in the region.
• Champion AI-powered development tools, CI/CD, DevOps, and automated testing.
• Drive technical-debt remediation and foundational architecture improvements.
• Refine engineering processes and use metrics to improve velocity, quality, collaboration, and prioritization.

Explore Director, Engineering – The Americas at Zone & Co. Review requirements and application details.

Open roles

Renewal Specialist, Services Sales – APAC

Technical Writer – Part-Time, Fixed-Term, 3 Months

Senior Account Executive, Billing

Product Director

Product Director

Product Director

Product Enablement Manager

GTM Engineer

GTM Engineer

Functional Consultant, EMEA

Functional Consultant – EMEA

Demand Generation Manager

AI Software Engineer

Functional Consultant, EMEA

Director, Engineering – The Americas