Functional Consultant, EMEA

Zone & Co

. Gather and analyze business requirements from customers .

Posted 11/4/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gathering and analyzing business requirements, translating them into functional specifications, and collaborating with technical teams to deliver tailored solutions. Proficient in project management, customer support, and effective communication in a fast-paced fintech environment.

Highest-signal resume keywords

Business Requirements AnalysisFunctional Specifications DevelopmentEnterprise Software ImplementationProject Management SkillsFluency in English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business Process UnderstandingRequirements DocumentationQuality AssuranceAnalytical ThinkingProblem-Solving Skills

Soft Skills

Excellent CommunicationClient-Facing AbilitiesAttention to DetailTeam CollaborationCritical Thinking

Tools & Technologies

ERP SystemsCRM SystemsBusiness Applications

Industry Keywords

Fintech IndustryPre-Sales ActivitiesSolution PresentationsProposal DevelopmentEmerging Technologies

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Gather and analyze business requirements from customers
Translate business requirements into functional specifications and user stories
Collaborate with technical teams to design and configure solutions meeting customer needs
Conduct product demonstrations and training sessions
Assist with testing and quality assurance to ensure solutions meet requirements and are error-free
Provide ongoing customer support, troubleshoot issues, and implement enhancements
Stay updated on industry trends, best practices, and emerging technologies
Communicate with customers and internal teams to manage expectations and meet project milestones
Document processes, configurations, and customisations
Participate in pre-sales activities, including solution presentations and proposal development
Perform other duties as prescribed

Requirements

What you’ll need

Bachelor’s degree or equivalent professional experience
3+ years of experience in a functional consulting role within the fintech industry
Experience with enterprise software implementation projects, preferably in ERP, CRM, or other business applications
Understanding of business processes and ability to analyse and document complex requirements
Project management skills
Excellent communication and client-facing abilities
Ability to work independently and as part of a team in a fast-paced environment
Analytical thinking and problem-solving skills
Fluency in English required; additional European languages such as German and/or French a plus
Strong attention to detail with the ability to meet tight deadlines
Ability to communicate professionally, both written and verbal
Effective problem solving and critical thinking skills

Benefits

Comp & perks

Fully remote, global team
High-trust flexibility and autonomy
Benefits supporting life beyond the screen
Equal opportunity workplace
Fixed-Term or Permanent Contract based on country of residence for non-US jurisdictions