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Z

Solutions Engineer

Zoo

. Partner with the sales team and prospective customers to address use cases and technical requirements .

Posted 9/24/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $120,000 - $170,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer-facing engineering roles, effectively translating customer workflows and requirements into technical solutions while driving product adoption and success. Proficient in managing technical evaluations and guiding enterprise customers through proof-of-concept projects focused on ROI-driven results.

Highest-signal resume keywords
Customer-Facing Engineering ExperienceTechnical Sales SupportAPI KnowledgeCAD Software ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mechanical EngineeringComputer ScienceRoboticsTechnical EvaluationsGeneral Engineering AcumenAPIsModel Context Protocol (MCP)AI ToolsTechnical Solutions DevelopmentRequirements Management
Soft Skills
Relationship-BuildingCommunicationProblem-SolvingEngagement with ExecutivesTechnical Explanation
Tools & Technologies
Zoo ProductsIntegration Best PracticesProof-of-Concept ProjectsITAR Compliance
Industry Keywords
Enterprise CustomersTechnical ObjectionsPost-Sale Customer LifecycleCustomer WorkflowsSecurity Requirements

About the role

Key responsibilities & impact
  • Partner with the sales team and prospective customers to address use cases and technical requirements
  • Proactively advance deals by overcoming technical objections and positioning Zoo solutions around customer objectives
  • Ensure successful transition to the post-sale customer lifecycle
  • Partner with customer and internal teams to drive adoption of new products by existing customers
  • Engage customers and ensure success of use cases built on Zoo’s APIs
  • Develop deep product knowledge and position Zoo products with customers
  • Build interactive customer demonstrations and share integration best practices throughout the sales cycle
  • Collect requirements and provide guidance on applying Zoo products and technologies to customer business goals
  • Translate prospect feedback into meaningful product insights
  • Partner with sales to close new enterprise customers
  • Guide enterprise customers through impactful proof-of-concept projects focused on ROI-driven results
  • Assist sales as the technical expert in closing deeper commercial production deals

Requirements

What you’ll need
  • Bachelor’s degree in Mechanical Engineering, Computer Science, Robotics, or a related field, or equivalent professional experience
  • Demonstrated experience in a customer-facing engineering role, with a track record of supporting technical sales to large enterprise customers
  • Ability to understand customers’ workflows, requirements, and decision processes, then translate those insights into effective technical solutions
  • Ability to lead technical evaluations and manage requirements, next steps, and follow-through across multiple accounts
  • Comfort working across enterprise customers through technical, security, and compliance requirements, including handling ITAR-controlled data under established procedures
  • Knowledge of CAD software
  • General engineering acumen with a practical understanding of APIs and the Model Context Protocol (MCP)
  • Hands-on experience with AI tools such as Codex
  • Sound technical judgment and ability to explain capabilities, limitations, and roadmap solutions without overpromising
  • Strong communication and relationship-building skills, including engaging executives and explaining complex technical concepts to technical and nontechnical audiences

Benefits

Comp & perks
  • Competitive equity
  • Full benefits package (may vary by geography)