Solutions Engineer

• Partner with the sales team and prospective customers to address use cases and technical requirements
• Proactively advance deals by overcoming technical objections and positioning Zoo solutions around customer objectives
• Ensure successful transition to the post-sale customer lifecycle
• Partner with customer and internal teams to drive adoption of new products by existing customers
• Engage customers and ensure success of use cases built on Zoo’s APIs
• Develop deep product knowledge and position Zoo products with customers
• Build interactive customer demonstrations and share integration best practices throughout the sales cycle
• Collect requirements and provide guidance on applying Zoo products and technologies to customer business goals
• Translate prospect feedback into meaningful product insights
• Partner with sales to close new enterprise customers
• Guide enterprise customers through impactful proof-of-concept projects focused on ROI-driven results
• Assist sales as the technical expert in closing deeper commercial production deals