Director, Professional Services – Consulting

Zscaler

. Lead, mentor, and expand a specialized team of delivery consultants, project managers, and resident engineers supporting mission-critical public sector deployments .

Posted 10/28/2026full-timeRemote • United StatesLead💰 $199,500 - $285,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading and scaling Professional Services and Technical Consulting organizations, with a strong focus on AI-driven delivery frameworks and compliance with federal standards. Proven ability to manage P&Ls, resource utilization, and foster executive relationships within the US Public Sector.

Highest-signal resume keywords

AI Tools And TechnologiesProfessional Services Delivery ManagementPublic Sector Compliance StandardsPeople Management ExperienceP&L Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementCapacity PlanningOperational ProductivityDelivery ExecutionPredictive AnalyticsAutomation MethodologiesCloud NetworkingCybersecurityZero Trust StandardsService Delivery Excellence

Soft Skills

MentoringRelationship BuildingProblem SolvingCollaborationLeadership

Tools & Technologies

AI-Driven Delivery FrameworksSASESSEZTNASWGCloud Workload Protection Architectures

Certifications & Qualifications

CISSPCISMPMP

Industry Keywords

US Public SectorFederal ProcurementFedRAMPNIST SP 800-53/207DoD SRGPrime/Subcontractor Ecosystems

Tech Stack

Tools & technologies

CloudCyber SecurityPMP

About the role

Key responsibilities & impact

Lead, mentor, and expand a specialized team of delivery consultants, project managers, and resident engineers supporting mission-critical public sector deployments
Oversee complex Zero Trust platform rollouts across federal civilian, defense, intelligence, and SLED agencies
Ensure deployments are executed on time, within scope, and aligned to rigorous mission requirements
Manage regional capacity planning, resource utilization, billable margin, and backlog retirement
Partner with FP&A and Operations to forecast revenue and headcount needs
Serve as the senior escalation point for public sector customer leadership and strategic Federal System Integrators
Resolve delivery roadblocks and foster trusted executive relationships
Align delivery methodologies with FedRAMP High, DoD IL5, CJIS, and Zero Trust standards
Collaborate with systems integrators to scale ecosystem delivery capacity and quality
Champion an AI-native enterprise culture, service delivery excellence, accelerated time-to-value, services P&L management, and partner enablement

Requirements

What you’ll need

Demonstrated ability to leverage modern AI tools and technologies to drive workflow efficiency, delivery execution, and operational productivity
10+ years of progressive experience leading and scaling Professional Services, Technical Consulting, or Customer Delivery organizations within enterprise software, cloud networking, or cybersecurity
5+ years of direct people-management experience leading people managers, senior technical consultants, and engagement leads
Proven track record managing professional services delivery P&Ls, utilization, margins, and capacity models in excess of $15M+ annual services run-rate
In-depth understanding of the US Public Sector landscape, including federal procurement nuances, prime/subcontractor ecosystems, and compliance standards such as FedRAMP, NIST SP 800-53/207, and DoD SRG
US Citizenship required
Active US Government Top Secret security clearance, or active within the past 24 months
Preferred: Experience implementing AI-driven delivery frameworks, predictive analytics, or automation methodologies
Preferred: Deep technical familiarity with SASE, SSE, ZTNA, SWG, and cloud workload protection architectures
Preferred: Industry certifications such as CISSP, CISM, PMP, or equivalent enterprise cloud security credentials
Preferred: Experience developing and monetizing new service offerings, packaged migration accelerators, and partner-led delivery programs

Benefits

Comp & perks

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks
Hybrid working model